how to go to Redirect URI?

Meriam Middaugh 0 Reputation points
2025-07-02T13:54:56.5233333+00:00

I am unable to access my account in kantime for documentation. It's telling me:

Sorry, but we’re having trouble signing you in.

AADSTS50011: The redirect URI 'https://kantimehealth.net/identity/v2/Accounts/ExternalLoginCallback' specified in the request does not match the redirect URIs configured for the application '303a43a1-afa2-4add-a63f-a5be1112e132'. Make sure the redirect URI sent in the request matches one added to your application in the Azure portal. Navigate to https://aka.ms/redirectUriMismatchError to learn more about how to fix this.

Please help. thank you.

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
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  1. Chiugo Okpala 1,905 Reputation points MVP
    2025-07-02T18:01:44.8533333+00:00

    @Meriam Middaugh welcome to the Microsoft Q&A community.

    The error you're seeing:

    AADSTS50011: The redirect URI ... does not match the redirect URIs configured for the application ...

    means that the URL Kantime is trying to use to log you in does not match what Microsoft Azure expects for that login process.

    What this means:

    Kantime is using Microsoft Azure Active Directory (AAD) for authentication. The redirect URI is where Azure sends your browser after you log in. For security reasons, that URI must exactly match what's registered in the Azure app settings.

    How to fix it

    You cannot fix this on your own unless you're a system admin for Kantime's Azure app configuration.

    What you can do:

    1. Contact Kantime support and give them this exact error message.
    2. Explain that you're unable to log in due to a redirect URI mismatch.
    3. Share this key part of the error:
    AADSTS50011: The redirect URI 'https://kantimehealth.net/identity/v2/Accounts/ExternalLoginCallback' specified in the request does not match...
    

    They will need to:

    • Log in to Azure Portal.
    • Go to Azure Active Directory > App registrations > Find the app with ID: 303a43a1-afa2-4add-a63f-a5be1112e132.
    • Ensure the redirect URI https://kantimehealth.net/identity/v2/Accounts/ExternalLoginCallback is listed under that app’s Authentication settings.

    In the meantime

    Try clearing your browser cache and cookies and retry.

    Or try using a different browser or incognito window. (Sometimes session issues can trigger incorrect redirects.)

    Ensure you're logging in from the correct Kantime login portal (e.g., for your organization).

    N/B: I have generated the above answer using chatgpt as an AI tool. Also I have validated and updated the AI output.

    I hope these helps. Let me know if you have any further questions or need additional assistance.

    Also if these answers your query, do click the "Upvote" and click "Accept the answer" of which might be beneficial to other community members reading this thread.

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  2. Kancharla Saiteja 5,900 Reputation points Microsoft External Staff Moderator
    2025-07-10T13:30:33.2466667+00:00

    Hi @Meriam Middaugh,

    Based on your query, in addition to @Chiugo Okpala , I would like to add few more points to configure it effortless way.

    As mentioned by @Chiugo Okpala this issue comes when there is a mismatch of redirect URI with available redirect URI for application. Now you just need to add the redirect URI available in the error to the app in App registration by following the below steps:

    1. In the Microsoft Entra admin center, in App registrations, select your application.
    2. Under Manage, select Authentication.
    3. Under Authentication, click on add redirect URI and update "https://kantimehealth.net/identity/v2/Accounts/ExternalLoginCallback" and save it.
    4. Now try again for authentication and you will the successful results without any error.

    I hope this information is helpful. Please feel free to reach out if you have any further questions.

    If the answer is helpful, please click "Accept Answer" and kindly "upvote it". If you have extra questions about this answer, please click "Comment"


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