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Cannot add owner or roles to azure abonnement

Jens Schäfer 20 Reputation points
Apr 24, 2025, 7:00 AM

Hello,

unfortunately we cannot add any role to our azure subscription. Its greyed out with all my admin users and when checking "Role assignments" it says there isn't any. I also cannot open a support ticket because I need the support role for the subscription, which I cannot add because we appearently have noone who can add roles. I am not sure how to fix this.

Best regards

Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
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  1. TP 118.5K Reputation points
    Apr 24, 2025, 7:08 AM

    Hi Jens,

    Are any of your users Global Administrator in your Entra ID tenant? If yes, please follow instructions in article below to elevate access:

    Elevate access for a Global Administrator

    https://learn.microsoft.com/en-us/azure/role-based-access-control/elevate-access-global-admin?tabs=azure-portal%2Centra-audit-logs#perform-steps-at-root-scope

    Once the user has elevated access, sign out and sign-in again for the change to take effect.

    Next navigate to subscription in Azure portal, then on left click Access control (IAM) blade.

    Click Add -- Add role assignment, next click Privileged administrator roles tab, select Owner, click Next, click Select members, search for and Select your account, click Next, on Conditions tab select Allow user to assign all roles (highly privileged), click Review + assign, Review + assign.

    After you are finished please remember to toggle the elevated access back to off.

    Please reply back with your results, whether positive or negative. If you have any questions please add a comment below.

    Thanks.

    -TP

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