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i cannot detach my card

anfal 0 Reputation points
2025-04-23T16:11:22.0966667+00:00

I am trying to detach my payment method from my Azure account, but I receive an error message stating there are pending charges. However, my account shows no active subscriptions and no payment is due. I would like assistance to ensure my payment method is removed, and no charges will occur after my free subscription ends

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Shikha Ghildiyal 4,705 Reputation points Microsoft Employee
    2025-04-23T16:26:23.4733333+00:00

    Hi anfal

    Thanks for reaching out to Microsoft Qn A

    You can detach a payment method only after you settle all previous charges for a billing profile. If you're in an active billing period, you must wait until the end of the billing period to detach your payment method. Ensure that you meet all other detach conditions while you wait for your billing period to end.

    Kindly follow this document for all detailed steps : https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-credit-card

    In case you still face issue while detaching card, kindly reach out to support team- create a support request.

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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