The file didn't download into my Downloads folder.
Office 2024 Download Failure
Drew K
0
Reputation points
I bought Office 2024 from Microsoft yesterday. It told me that Office had downloaded, but I cannot find it and none of my WORD documents are useable. Where can I find the Office apps? The MS website for re-installing Office is useless.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2 answers
Sort by: Most helpful
-
-
Vincent Choy 10,595 Reputation points Volunteer Moderator2025-02-06T05:43:04+00:00 Assuming you purchased Office Home 2024 direct from Microsoft and not via 3rd party resellers.
Microsoft FAQ states the following - what happens when you follow these instructions?
- I purchased Office. Where can I go to set up my account and install Office? To set up your account and install Office for the first time, activate your subscription on the Office setup page. Learn more about setting up your account. If you have already created your account, visit Microsoft Account. Learn more about installing Office.
Perhaps some error messages and screen shots may help?