Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,223 questions
Categories no longer able to be "managed" in outlook for the web
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Emily_H
0
Reputation points
For over a week now, when I am in my email in Outlook for the web and go to manage (edit) my categories, the box is simply blank. I can create new categories, but I can't edit anything that is existing. It just opens up a dialogue box that stays permanently blank instead of the box that used to show a list of all of my categories that I could click to edit. I have signed in and out, cleared my cache/cookies, rebooted my machine, etc.. Is this a feature that no longer works?
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SokiGuo-MSFT 27,571 Reputation points Microsoft Vendor2024-10-03T06:19:11.8633333+00:00 Welcome to our forum!
What is your account type? Outlook.com or Microsoft 365 account?
Do other users in the organization have the same problem?
If there is any firewall or antivirus software in the affected user's PC, temporarily disable it and check if this has any impact.
If you have a security issue, connect to a different network to check for this issue.
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