How to fix error message "The operation cannot be performed because the object has been deleted?" when sending an email?

Ryan, Samantha 90

When sending an email, I often get the error message, "The operation cannot be performed because the object has been deleted", despite me not doing anything different compared to when it does send. Sometimes it fixes itself, but other times it takes days to resolve. Does anyone know a way to fix this? Thank you.

SokiGuo-MSFT 27,571 Reputation points Microsoft Vendor

2024-07-01T07:25:55.5133333+00:00

Hi @Ryan, Samantha

Did you need any more help with this question? If not, could you please mark "Accept Answer" on the appropriate answer so other users can reference it?And, if you have any further questions do let us know.
Michell Schilling 10 Reputation points

2024-07-23T18:56:47.25+00:00

We have also been experiencing this issue for several weeks now. Currently, everyone in the company has encountered this issue at least once. Besides drafts, meetings also occasionally disappear (the meeting itself, not the email). Every fix we've tried so far hasn't helped, including everything @SokiGuo-MSFT listed.

We are using Exchange Online (MS365) and are still experiencing this with the latest version of Outlook available.
Michael Pires 10 Reputation points

2024-07-25T15:17:59.2+00:00

Having the same issue. No new profile or pst repair helps either
Pam 0 Reputation points

2024-08-08T01:42:13.7666667+00:00

Is there a fix for this? I've been having the same issue. I was able to repair my outlook install (through control panel > Programs & Features > "change" > Online Repair) and I think it fixed the issue of calendar invites disappearing, but I'm still getting the outlook error "the operation cannot be performed because the object has been deleted"
This is becoming critical... please help.
Dimarco, Daniel E (DFW) 0 Reputation points

2024-08-08T20:49:42.5133333+00:00

Been dealing with this with a small amount of users in my org also, O365 with Exchange Online. Most of the other tickets I've seen refer to adjusting IMAP settings, which do not apply here. We've tried everything that has been suggested otherwise; repairs, reinstalls, disabling addons, safe mode, adjusting Conversation Clean Up options, nothing has worked. Hopeful for some MS visibility on this issue.
Rick L 0 Reputation points

2024-08-15T00:00:08.6466667+00:00

Was a fix for this found?
I just tried deleting and recreating a user profile in the hopes that resolves it.
Like others here, I first tried a new Outlook profile and an office repair.
Can only find documentation about this issue when dealing with IMAP accounts and this user had a Office365 account so those don't apply.

8 answers

SokiGuo-MSFT 27,571 Reputation points Microsoft Vendor

2024-06-25T05:51:33.06+00:00
Hi @Ryan, Samantha

Welcome to our forum!

This error message usually indicates an issue with Outlook’s data files or synchronization problems. Here are some steps you can try to resolve this issue:

Sometimes this error occurs when Outlook data files corrupt, therefore, you can try to Repair Outlook Data Files (.pst and .ost).

Check your account settings: If you’re using an IMAP account, you might need to specify the “Inbox” in the root folder path.

Create a new Outlook profile: In some cases, creating a new profile entirely can resolve persistent issues with sending emails.

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VELUSWAMY, Satheesh Kumar 5 Reputation points

2024-07-22T09:43:20.7933333+00:00

Hi @SokiGuo-MSFT
I am also facing the same issue. Tried re-installation office package but still same. Replaced my laptop aswell but still same. Issue not happening for all emails it is random issue.

Jeff Crowe 15 Reputation points

2024-07-23T14:11:48.5633333+00:00

Just going to reiterate the unhelpfulness of this comment and MS in general about this issue in addition to my thumbs down.

Rojas, Evelyn 25 Reputation points

2024-07-24T17:33:58.29+00:00

This solution is not helpful and it's unthinkable to apply when you have 50+ users affected. This is not a one host problem and it's totally related with the Outlook Classic desktop app. Error doesn't replicate on the new Outlook, but new Outlook is not a solution either because of the lack of features
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Erwin Van Moorleghem 0 Reputation points

2024-10-01T12:21:09.3066667+00:00
What worked for me was setting the root folder path to "Inbox"

Go to File > Account Settings > Account Name and Sync Settings

Set the "Root Folder Path" to "Inbox"

As a side note, I have two email accounts on the same server. One works fine without the "Root Folder Path" being set, the other (the one I'm having issues with), requires the root folder path to be set. No idea why.

bron: https://superuser.com/questions/1558847/microsoft-outlook-the-operation-cannot-be-performed-because-the-object-has-bee
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Erwin Van Moorleghem 0 Reputation points

2024-10-01T12:22:24.47+00:00
bron: https://superuser.com/questions/1558847/microsoft-outlook-the-operation-cannot-be-performed-because-the-object-has-bee

What worked for me was setting the root folder path to "Inbox"

Go to File > Account Settings > Account Name and Sync Settings

Set the "Root Folder Path" to "Inbox"

As a side note, I have two email accounts on the same server. One works fine without the "Root Folder Path" being set, the other (the one I'm having issues with), requires the root folder path to be set. No idea why.
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How to fix error message "The operation cannot be performed because the object has been deleted?" when sending an email?

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