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Ever since using the latest Office Deployment tool (setupodt.exe, version 16.0.13328.20356, Nov 2020) I am unable to download a complete offline installer for Office 365. The exact same process used to work perfectly for the previous version of the installer (June 2020).
In all cases I am using a tried and tested XML configuration file and the same one is used to configure/install it:
setupodt.exe /download install.xml
The download process completes successfully and all the files appear to be there, however, if I then try to install this on a standalone PC (no internet) it complains about not being able to download a required file, error code 30183-2016.
Note that If I then plug it into the internet it installs fine. This implies that the /download operation didn't download everything it needed for an offline installation.
The same offline installation works perfectly using the previous version of the tool (setup.exe, version 16.0.12827.20258) so I'm pretty sure it's not my XML configuration file.
Help.
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Hi, sorry but specifying a download folder makes no difference whether it's in the XML file or not.
As I said, this is the exact same XML file I use for the previous ODT setup - and that's worked for over 500 installations over the past 3 months. I've attached it to this reply.41337-install.xml
Hi @AndyChips ,
I noticed this Note: "Based on customer feedback, we've decided to rename the executable file for the Office Deployment Tool back to setup.exe (from setupodt.exe), starting with the release on November 23, 2020. We recommend that you always download and use the most current version of the Office Deployment Tool."
Try to download the latest version of ODT: https://www.microsoft.com/en-us/download/details.aspx?id=49117
The latest Version:16.0.13328.20420
Date Published: 11/23/2020
Try to download the latest version of Office and run:
setup.exe /download install.xml
Thank you. That new setup binary works fine now. I wish you could compensate me for all the time I've wasted trying to figure out the problem though... but hey, it's working and that's the main thing.
Use the latest version of ODT: https://www.microsoft.com/en-us/download/details.aspx?id=49117
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 97%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA9%3C/text%3E%3C/svg%3E)
Moreover, we also detected that even with the folder Office in the source, setupodt.exe download all the data from internet at each Office installation.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Same problem. Any news about that problem?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 89%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
I have the same problem, I am trying to install office 365 on my laptop and get that message saying it is not able to download a required file.
I have imported a configuration file from https://config.office.com/deploymentsettings
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Hello MosheStein-1866,
I was able to fix the issue by dowloading the files locally while connecting to another network (cellular network or other) using ODT command line setup.exe /download configuration.xml
For me, the cause of the network is the network but I was not able to explain why. ODT installer might perform network checks or similar and I think the check fails due to insufficient bandwidth or I do not know for any other cause.
Best of luck in your deployment