Unable to download a full offline installer for Office 365

AndyChips 111 Reputation points
2020-11-17T12:56:32.157+00:00

Ever since using the latest Office Deployment tool (setupodt.exe, version 16.0.13328.20356, Nov 2020) I am unable to download a complete offline installer for Office 365. The exact same process used to work perfectly for the previous version of the installer (June 2020).

In all cases I am using a tried and tested XML configuration file and the same one is used to configure/install it:

setupodt.exe /download install.xml

The download process completes successfully and all the files appear to be there, however, if I then try to install this on a standalone PC (no internet) it complains about not being able to download a required file, error code 30183-2016.

40307-error-code-30183-2016.png

Note that If I then plug it into the internet it installs fine. This implies that the /download operation didn't download everything it needed for an offline installation.

The same offline installation works perfectly using the previous version of the tool (setup.exe, version 16.0.12827.20258) so I'm pretty sure it's not my XML configuration file.

Help.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jon Mathias 11 Reputation points
    2020-11-19T11:03:29.15+00:00

    trying to create a offline office deployment package for SCCM clients, and it wont work on clients that does not have a connection to internet.

    2 people found this answer helpful.
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  2. Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
    2020-11-18T10:17:16.197+00:00

    Hi @AndyChips ,
    Did you specify the download folder from server in user PC?
    Please provide the ODT configure XML file you need to install in user PC.
    I also suggest you check if user PC have permission to access the server folder.
    Any updates please let me know and I'm glad to help you.


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  3. Alexandre00-901 1 Reputation point
    2020-11-18T14:51:55.273+00:00

    Exactly the same problem here.
    Unable to download with setupodt.exe but works fine with the old version setup.exe

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  4. lukasm 1 Reputation point
    2020-11-19T10:26:21.753+00:00

    I have similar problem with new setupodt.exe. We use Office 2019 in school and I download upgrades via setup.exe /download setup.xml. With setupodt.exe I got error, that I have on my PC installed Office 365 (that is true), so I cannot download files for Office 2019. With old setup.exe I can do it.

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