also a strange thing is that I have one device compliant and the other not.
Both the same error code as mentiont here.
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We have had this recurring issue for a long time now, and despite searching the error all over the place, there seem to be a lot of other IT professionals in the same boat, but no obvious answers.
The error is on the Anti-Virus setting on the default compliance policy.
2016345612(Syncml(500): The recipient encountered an unexpected condition which prevented it from fulfilling the request)
The compliance policy in question is assigned to all users.
This is a very annoying issue as it stops users from being able to access any MSFT apps as it marks the device as non compliant.
we are forced to add users to the exclusion list of the policy until the error clears on it's own days/weeks later.
If anyone has any ideas on what could be the cause or any possible fixes, it would be greatly appreciated
also a strange thing is that I have one device compliant and the other not.
Both the same error code as mentiont here.
I'm running into this too specifically with the Firewall.
101 devices but 5 of them aren't happy with 2016345612(Syncml(500): The recipient encountered an unexpected condition which prevented it from fulfilling the request)
Hybrid Joined with Auto Enrolment.
Confirmed the device name is under 15 characters.
Confirmed the firewall is on
Tried resetting the firewall to defaults.
Triggered syncs from Intune and from the client-side (Accounts->Work or School->Info->Sync)
Used the Company Portal 'Check Compliance'
Triggered syncs via
Trigger a compliance check via local process on PC (use remote shell or execute locally)
Start-Process -FilePath "C:\Program Files (x86)\Microsoft Intune Management Extension\Microsoft.Management.Services.IntuneWindowsAgent.exe" -ArgumentList "intunemanagementextension://synccompliance"
Trigger a sync via local scheduled task on PC (use remote shell or execute locally)
Get-ScheduledTask -TaskName “Schedule #3 created by enrollment client” | Start-ScheduledTask
Nothing is helping - to the extent I had to simply exclude them from the policy which is ridiculous... does anyone have any other bright ideas?