Hello, how can I fix the "usb controller driver error" win.11?

BLACK FURYA 0 Баллы репутации
2025-11-01T12:15:45.48+00:00

Hello. I'm facing a problem: Windows connects to the BT headphones, but it doesn't recognize them as an output device. There are no headphones in the additional audio settings. It says "driver error" (usb controller). When I try to update the driver using the program, it says "driver update error" (usb controller). What should I do? блютус устройство.png устройства вывода.png

Windows для дома | Windows 11 | Устройства и драйверы
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  1. Carl-L 2,615 Баллы репутации Внешний персонал Microsoft Модератор
    2025-11-03T06:26:49.34+00:00

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    Hello BLACK FURYA,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand that you are struggling with drivers of your headphone. You said that the update return error when you try to update it. May I have a photo of that to check for you? Please remember to remove all personal information before posting.

    In the meantime, you can try these solution:

    • Uninstall the driver
      1. Type "Device Manager" on the search bar and press Enter.
      2. Find your headphone driver.
      3. Right click and select "Uninstall driver"
      4. Restart your computer and let Windows reinstall the driver on its own.
    • Update the driver manually.
      1. Go to the headphone manufacturer website.
      2. Find the driver and is compatible with your Windows version.
      3. Download it and run to install driver manually.

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