Hi. I'm David, and I'm happy to help you.
This error can occur for several reasons. It is necessary to investigate.
Please see if your computer created minidump files.
These files are in "C:\Windows\Minidump".
(If you don't have a "Minidump" folder, check if it is in the plural "Minidumps".)
Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.
Then, post the link to the ZIP file here so I can have a look.
I await your reply.