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OneNote deleted my Notes when syncing

Yan Leydon 0 Баллы репутации
2025-09-11T09:32:19.5066667+00:00

Hi,

I was switching my OneNote for windows 10 to the new OneNote app. I installed the new app and did the steps and copied the backup path OneNote gives when moving from the old app.

The OneNote (New) app didn't have my notes in it, I went back to the old app and it gave an option for resyncing, I did that. When I clicked it, it closed the application and when I opened it all of my notes were gone. I managed to recover some from the online OneDrive but its still missing one year of notes. Context, I had notes on years 1-4 for my degree. The recovered notes only have years 1,2 and 3. It's missing the 4th year, but it has the section group for year 5 which I just started but doesnt have the lecture notes in there. There wasn't that many so its fine for 5th year.

Any help would be appreciated.

Thank you.

Microsoft 365 и Office | OneNote | Для дома | Windows
Microsoft 365 и Office | OneNote | Для дома | Windows

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  1. Randy Baroja 20,685 Баллы репутации Независимый помощник
    2025-09-11T10:09:03.3633333+00:00

    Hi,

    Nice to meet you! My name is Randy and I'm an independent advisor.

    I’m really sorry you lost those notes, Try these steps: first, check the OneNote recycle bin (View Deleted Notes) in case they’re still stored there. Next, look in your local backup folder (usually under Documents\OneNote Notebooks or the backup path you copied) for .one files that can be opened manually. Then, log in to OneDrive online and check both the notebook and its Version history to see if older copies contain your missing year. Also search your PC for *.one files, since unsynced notebooks can sometimes be found that way. Finally, sign in to OneNote Online to confirm whether the missing sections appear differently there. These steps cover both local and cloud recovery options.

    A couple of clarifying questions for you:

    Do you know if your Year 4 notes were stored in a local notebook only (not synced to OneDrive) before you switched?

    Do you still have access to the old computer folders where OneNote for Windows 10 used to keep its cache/backup?

    Kind regards,

    Этот ответ помог вам?

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