Based on my knowledge so far about this situation, I can give you some steps to follow and troubleshoot for it, try it out and then let me know the result
- Step 1: Check for Valid IP & DNS Resolution
- Open Command Prompt (Admin) and run:
ipconfig /all
You should check all of this informations bellow:
- Do you have a valid IPv4 address like
192.168.x.xor10.x.x.x? - Does Default Gateway point to your router?
- Is DNS Server something valid (like
1.1.1.1or your router)?
If not skip and move to Step 3.
If yes, then run:
-
ping 8.8.8.8 -
ping google.com- If
ping 8.8.8.8works butping google.comso it failed on DNS issue. - If both fail, it’s a deeper connectivity issue.
- If
- Step 2: Full Network Stack Reset
- Even if you've already tried some resets, let's do a clean sweep.
- Open Command Prompt (Admin) and run these:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Then reboot your computer.
- Step 3: Driver & Adapter Check
Go to Device Manager:
- Expand Network adapters
- Right-click your Wi-Fi/Ethernet adapter → Uninstall device
- Check the box for "Delete the driver software for this device" if available.
- Reboot.
Windows will reinstall the default driver. If not:
- Use another PC to download the latest driver from the manufacturer (Intel/Realtek/etc.)
- Install it manually via USB.
- Step 4: Disable Proxy or VPN
Check if there’s a proxy or VPN interfering:
- Open Settings → Network & Internet → Proxy
- Turn off "Use a proxy server"
- If using any VPN software, uninstall it for now.
- Step 5: Safe Mode with Networking
Boot into Safe Mode with Networking:
- Press
Win + R, typemsconfig, go to the Boot tab, check Safe Boot with Network. - Restart and see if the internet works.
If it works in Safe Mode, then a third-party app, firewall, or antivirus might be interfering.
- Step 6: BIOS/UEFI Reset + Firmware Update
Sometimes odd network behavior is tied to outdated or corrupted firmware.
- Restart PC → enter BIOS (usually
F2,Del, orF10) - Find the "Reset to default" or "Load optimized defaults" option
- Save and exit
*You can also check the manufacturer's site for a BIOS update.