Cartella posta in arrivo non rimane al primo posto e va automaticamente sotto

Anonimo
2025-01-30T08:24:28+00:00

Da qualche giorno la cartella della Posta in Arrivo, mi si sposta sotto tutte le altre invece di stare "in testa" e anche se continuo a spostarla lei va sempre sotto.

Qualcuno ha avuto lo stesso problema?

Grazie mille.

Outlook | Windows | Outlook classico per Windows | Per la casa

Domanda bloccata. Questa domanda è stata eseguita dalla community del supporto tecnico Microsoft. È possibile votare se è utile, ma non è possibile aggiungere commenti o risposte o seguire la domanda. Per proteggere la privacy, i profili utente per le domande di cui è stata eseguita la migrazione vengono resi anonimi.

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  1. Anonimo
    2025-01-30T12:34:28+00:00

    Hi, Administration - Nest Group Network

    Good day!

    Thanks for posting into our community and we're glad to assist you.

    According to your description, your given issue is similar to my another case from other customer, would you please have a check and confirm whether you're concerned with the same issue - Outlook keeps jumping down to old emails when I click on an email at - Microsoft Community.

    If you have the same issue from above link, at this moment, would you please give some patience that Microsoft Outlook engineering team are working on this issue.

    In addition, if your concern is different from the above case, would you please share your detailed version and account's type with us for further assistance - Qual è la versione di Outlook in uso? - Supporto tecnico Microsoft.

    Thank you for your precious time and your kind understanding.

    Please feel free to contact us and looking forward to your new updates.
    Hope you everything is going well for you.

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  2. Anonimo
    2025-01-31T08:41:22+00:00

    Hi, Administration - Nest Group Network

    Since we've found here's a new update as known issue for Outlook -Classic Outlook jumps in the message list when clicking an email or scrolling - Microsoft Support. Would you please check if it can give you a little help.

    Immagine

    STATUS: INVESTIGATING

    The Outlook Team is investigating this issue. We will update this topic as soon as a fix status is available.

    WORKAROUND

    To clear the bad state, switch to another folder in the message list and back. This should temporarily alleviate the issue.

    Thanks for your understanding and cooperation.

    Sincerely,

    Alex | Microsoft Community Moderator.

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