Add learning management systems for Microsoft Viva Learning

Viva Learning works with a growing set of learning management systems. This set can change at any time as more providers join or change their status with the program.

Learning management systems aren't enabled by default. To enable these sources, add them to the Viva Learning Admin tab and follow the specific instructions shown in the following table.

Note

A Viva Learning or Viva Suite license is required to access this feature. Learn more about licensing.

Note

Sources you enable in the Viva Learning admin portal users may take 24 to 48 hours before becoming visible to users.

Learning management systems

Learning management system Configuration instructions
Cornerstone OnDemand Configure Cornerstone OnDemand as a content source
Saba Configure Saba as a content source
SAP SuccessFactors Configure SAP SuccessFactors as a content source

Note

Available learning management systems are subject to change. Depending on your organization, you may have access to different learning management systems than are listed here.

Dataflow architecture

The dataflow diagram illustrates how Viva Learning uses the LMS connector to ingest the learning content catalog and learner records (assignments and completion status). The learning management system (LMS) is the ultimate source of content and learner records for their customers. Viva Learning extracts the content and learner records from the LMS by the LMS Connector as depicted in the following diagram.

Flow chart depicting the content ingestion process, which is explained in the following paragraph.

  1. LMS
    Viva Learning requires two types of data from every LMS.

    • Content catalog: Fields that are extracted as part of the Content Catalog package or API from the LMS. View the table
    • Assignment and completion records (learner records sync): Fields that are extracted as part of the Assignment & Completion package or API from the LMS. View the assignment table. View the completion table.
  2. LMS Connector
    The LMS Connector pulls content from the LMS using both API and SFTP mechanisms. The first time you sync, the LMS extractor pulls the full data. Afterward, a scheduler triggers once every 24 hours to refresh the data and pull any changes. Then the extract is validated and processed. If you encounter any error in processing, the error code displays on the admin portal. User records received from the extract are mapped with Microsoft Entra ID records to ensure the correct assignment and completion status for every user. Once all the records are processed, the data is synchronized to Viva Learning and displayed in Viva Learning.

  3. Viva Learning
    Content details (content provider logo, thumbnail, title, description, etc.) display on the Home and Learning tabs in Viva Learning.
    The My learning tab shows the user's assigned and completed courses, which are fetched from the LMS.

Content catalog

These are the data extracted from the LMS as part of the Content Catalog package.

Metadata field name Field details Priority
Content provider (LMS) name LMS's name. Can be provided separately and appended. Required
Content provider (LMS) logo URL URL to the LMS's logo for display purposes. Required
Title of learning content Title of learning content Required
Content module's thumbnail URL URL to the learning content thumbnail image for display purposes Required
Content module's URL (deep link to consume content) URL to learning content. This is the link that the user selects to consume content. Required
Content module description/summary Description or summary of learning content Required
Content language/locale Language in which content is available. Metadata should be provided in all available languages. Required
Content module duration Time duration of learning content Required
Last modified date of content module/content creation date Date the learning content was last modified Required
Content format Content format, such as article or video Required
Assigned user role Roles or groups that have permissions to the content Required for role-based access
Content source name Name of the course content provider Recommended
Content source logo URL Logo of the course content provider Recommended
Content ID Unique identifier for learning content Recommended
Content module author/creator/contributor Author/creator/contributor of learning content Recommended
Content module length/size Size of content, not based on time. For example, it could be the number of pages. Recommended
Tags and keywords Keywords, topics, and other tags associated with the learning content Recommended
Difficulty level Difficulty level of the course (such as beginner, intermediate, or advanced) Recommended
Content module thumbnail alt text Alternative text to support accessible design for images. Text describes images read by screen readers for users with assistive technology. Recommended
Popularity score Rating or popularity score for learning content Recommended
Skills associated Skills tags associated with the learning content Recommended

Assignment records

These are the data extracted from the LMS for assignment records.

Metadata field name Field details Priority
Tenant ID Tenant ID Required
Configuration ID LMS configuration ID. This is the equivalent to the learning source ID of the LAS Required
ID Object unique key (configid+externalAssignmentId) Required
Learning object ID Unique identifier for the assigned learning object Required
Learner ID ID of the learner/user to whom the learning object was assigned Required
External assignment ID Unique assignment ID on each LMS side Required
Assignment due date Date the assigned course is due for completion Required
Assignment completion status Current completion status of the assigned learning object. This can be Not started, In progress, or Completed. Required
Assignment date Date the learning object was assigned Required
Assigner ID ID of the user who assigned the learning object Recommended
Assignment completion date Date the assignee completed the learning object Recommended
Assignment title Title that an assigner can maintain Recommended
Notes Notes or comments on the assignment Recommended

Completion status

The following table outlines the data extracted from the LMS for completion status.

Metadata field name Field details Priority
Tenant ID Tenant ID Required
Configuration ID LMS configuration ID. The equivalent to the learning source ID of the LAS Required
ID Object unique key (configid+externalAssignmentId) Required
User ID Unique identifier for the user or employee Required
Learning object ID Unique identifier for the assigned learning object Required
Completion status of learning object The current completion status of the learning object. This can be either In progress or Completed. Required
Date of completion Date the user completed the learning object Recommended
Start date Date the user started the learning object Recommended
Course completion ID Unique identifier for the course completion record Recommended
Current time How far the user has progressed in the course (time) Recommended
Current page number How far the user has progressed in the course (page number) Recommended

Content ingestion errors

Learn how to address content ingestion errors.

Content consumption for end users

Once you've added a learning management system as a content source, content from the LMS will flow to Viva Learning and will be visible to end users.

Once a user chooses to play a course in Viva Learning, they will be directed to the LMS webpage and will need to enter the login credentials on the LMS sign-in page. Learn more about how to consume content with Viva Learning.