Key roles for Viva Glint

Assigning roles for Viva Glint leadership is among the first tasks for the Microsoft 365 Global Administrator. Using consistent terminology for Viva Glint roles helps support your Viva Glint programs.

Viva Glint and Microsoft 365 admin center access by role

Role Assigned by Role grants access to the Microsoft 365 admin center to submit support requests Role grants access to the Viva Glint app
Microsoft 365 Global Administrator Entra organization signup (automatic) Yes No
Organizational Data Source Administrator Microsoft 365 Global Administrator Yes No
Viva Glint Tenant Administrator (optional) Microsoft 365 Global Administrator Yes No
Viva Glint Service Administrator Microsoft 365 Global Administrator, Viva Glint Tenant Administrator No Yes
Viva Glint manager Viva Glint Administrator No Yes
Viva Glint end user Distribution list No No

Tip

If Viva Glint Administrators who manage Viva Glint should also have access to the Microsoft 365 admin center to submit support requests, add them to the Viva Glint Tenant Administrator role. Consider granting Viva Glint Administrators the Organizational Data Source Administrator role to simplify data management and ingestion. Also consider these roles to grant Viva Glint Administrators additional permissions in the Microsoft 365 admin center or as alternatives to the Viva Glint Tenant Admin role, depending on the permissions users need:

Important

To provision Viva Glint tenants as a Microsoft 365 Global Admin:

To manage settings in the Microsoft 365 admin center as a Viva Glint Tenant Admin:

Microsoft 365 Global Administrator

  • Provisions Viva Glint tenants
  • Represents your organization, initiates, and controls Viva Glint product subscriptions and licenses
  • Assigns Viva Glint Tenant Administrators (optional)*
  • Assigns Viva Glint Administrators
  • Views message center information in the Microsoft 365 admin center
  • Files Microsoft 365 and Azure support tickets
  • Views service health information
  • Views Usage Reports
  • Manages usage policies for Viva Glint Copilot

Organizational Data Source Administrator

The Organizational Data Source Administrator role is responsible for managing Organizational data in Microsoft 365 and its integrations between enterprise data sources (such as HRIS systems) and Microsoft 365 Apps and services including Viva Glint. Assigned as a data-focused administrator role and works closely with Microsoft 365 Global Administrator, Viva Glint Tenant Administrator & Viva Glint Service Administrators.

  • Configures and maintains the people data & its schema, including attributes, hierarchy structures, and organizational groupings for all Microsoft 365 including Viva Glint
  • Oversees HRIS data pipeline integrations to help ensure consistent and reliable data flow. Manages employee data ingestion into Viva Glint via various data connectors and manual uploads.
  • Monitors data quality and resolves issues related to schema mismatches, missing attributes, or data inconsistencies
  • Coordinates with HRIS, IT, and product teams on data-related changes and integration dependencies
  • Views message center information in the Microsoft 365 admin center
  • Files Microsoft 365 and Azure support tickets
  • Views service health information
  • Views Usage Reports

Viva Glint Tenant Administrator

The Viva Glint Tenant Administrator role is designed to reduce the workload of the Microsoft 365 Global Administrator by allowing the delegation of Viva Glint-specific administrative tasks to another individual. When assigned, the Viva Glint Tenant Administrator can perform the following functions within the Viva Glint platform.

  • Assigned by the Microsoft 365 Global Administrator to manage Viva Glint settings in the Microsoft 365 admin center
  • Assigns Viva Glint Administrators
  • Views message center information in the Microsoft 365 admin center
  • Files Microsoft 365 and Azure support tickets
  • Views service health information
  • Views Usage Reports
  • Manages usage policies for Viva Glint Copilot

Viva Glint Service Administrator

  • Assigned by the M365 Global Administrator or the Viva Glint Tenant Administrator to have responsibility for admin tasks in the Viva Glint platform
  • Can access all data
  • Sets up programs and surveys, distribution lists, and reporting features
  • Supports managers in all aspects of action taking
  • Best practice is to assign no more than five Viva Glint Admins
  • Formerly known as "Company Admin" in the Viva Glint app

Viva Glint manager

  • Is granted reporting access to view their team's survey results
  • Can develop action plans in response to results of surveys

Viva Glint end user

  • Survey takers within your organization

Understand differences between key roles of Viva Glint

Description Organizational Data Source Administrator Viva Glint Tenant Administrator Viva Glint Service Administrator
Create and manage Azure support tickets ✅ Yes ✅ Yes ❌ No
Manage all aspects of organizational data in Microsoft 365 admin center such as importing data and data attribute management ✅ Yes ❌ No ❌ No
Create and manage Microsoft 365 service requests ✅ Yes ✅ Yes ❌ No
Read basic properties on all resources in the Microsoft 365 admin center ✅ Yes ✅ Yes ❌ No
Manage and configure all Microsoft Viva Glint settings in the Microsoft 365 admin center ❌ No ✅ Yes ❌ No
Manage and configure all schema, attribute and import configuration in the Viva Glint application ❌ No ❌ No ✅ Yes