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What's New in System Center Service Manager

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Important

This content has been retired and may not be updated in the future. The product, service, or technology mentioned in this content is no longer supported.

This article details the new features supported in System Center 1807 - Service Manager (SM).

What's new in System Center 1807 - Service Manager

The following new feature is included in SM 1807.

Note

To view the bugs fixed and the installation instructions for SM 1807, see KB article 4338239.

Support to SQL 2017 feature pack

SM 1807 supports SQL 2017. You can upgrade SQL server 2016 to SQL 2017. Learn more

Note

  • With SM 1807, SQL 2017 is supported only if it's upgraded from SQL 2016. Fresh installation of SQL 2017 with SM 1807 isn't supported. Users with 1801 deployment and SQL 2016 need to apply SM 1807 and then upgrade to SQL 2017.
  • Upgrade process to SQL 2017 uninstalls the reporting services; ensure to migrate the required reports such as backup reporting DB and encryption keys.

Next steps

  • To understand hardware and software requirements and software roles you need to prepare for Service Manager before you deploy it in your company or organization, see Planning for Service Manager.
  • See the fixed issues.