Create a Partner Center developer account

You can create a Partner Center account one of the following ways:

• If you're new to Partner Center and don't have a Microsoft Network Account, create an account using the Partner Center enrollment page.
• If you're already enrolled in the Microsoft Partner Network, create an account directly from Partner Center using existing Microsoft Partner Center enrollments.

Open a Partner Center support ticket and select the following:

Visit the publishers support page to search for your issue. If the guidance isn't helpful, create a Partner Center support ticket.

See manage your account through Partner Center for information.

The phone number has three parts: country code, area code, and telephone number. If your phone number doesn't include an area code, leave the second box empty and complete the third box.

See manage account settings and profile info for information.

You received this error message because your account verification status is pending. Check your status in the Partner Center dashboard. Select the Settings gear icon and choose Developer settings > Account > Account settings.

There are three verification areas, Email Ownership, Employment, and Business. For more information, see what is verified and how to respond.

If you're the primary contact, global admin, or account admin, you can monitor verification status and track progress on your profile page.

Once verification process is complete, the status of your enrollment on the profile page changes from pending to authorized. The primary contact then receives an email from Microsoft within a few business days.

During the Email Ownership verification process, a verification email is sent to the primary contact. Check your primary contact inbox for an email from [email protected] with the subject line Action needed: Verify your email account with Microsoft and complete the email verification process. The verification email is sent to the address listed on your Partner Center account settings.

Remember the following about the email verification process:

• The email verification link is only valid for seven days.
• You can request to resend the email by visiting your partner profile page and selecting the Resend verification email link.
• To ensure you receive the email, safe-list microsoft.com as a secure domain and check your junk email folders.

Try the following:

• Check your junk or spam folder.
• Clear the browser cache, go to your Partner Center account dashboard, and select Resend verification email.
• Try accessing the Resend verification email link from a different browser.
• Work with your IT department to ensure that the verification emails are not blocked by your email server.
• Adjust your server's spam filter to allow or safe-list all emails from [email protected].

If all the submitted details are correct, the employment verification process takes about two hours to complete.

If all the required documents are submitted, business verification takes one to two business days to complete.

Support tickets get resolved in a week. Check for updates sent to the email you provided when creating the support ticket.

Send an email to [email protected] with the following details:

• Subject Line: Partner Center Account Issue for your app name.
• Email body:
  • Support ticket number.
  • Your seller ID.
  • A screenshot of the issue (if possible).

The following resources can also assist:

• Microsoft 365 app submission FAQ.
• Commercial marketplace documentation.