Connect your DNS records at Wix to Microsoft 365

If Wix is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Microsoft Teams Online, and so on.

After you add these records at Wix, your domain will be set up to work with Microsoft services.

Note

When creating or updating DNS records, it typically takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a DNS record change to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records.

Add a TXT record for verification

Before you use your domain with Microsoft, we have to make sure you own it. Your ability to sign in to your account at your domain registrar and create the DNS record proves to Microsoft that you own the domain.

Note

  • This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later if you like.

  • WIX doesn't support DNS entries for subdomains.

  1. Make sure a domain is added in the Microsoft 365 Admin Center using the steps in Add a domain and that the domain isn't already verified. Copy the TXT value from the Add a record to verify ownership page for use later in this procedure.

  2. Sign in to your domains page at Wix by using this link.

  3. From the left-hand navigation bar, select Domains.

  4. Find the domain you wish to configure, select the three dots (...), and then select Manage DNS Records from the dropdown list.

    Screenshot of where you select Manage DNS Records from the drop-down list.

  5. Select + Add Record in the TXT (Text) row of the DNS editor.

    Screenshot of where you select Add record to add a domain verification TXT record.

  6. In the boxes for the new record, enter or copy and paste the values from the following table. Use the TXT value you copied earlier (MS=msXXXXXXXX).

    Host Name TXT Value TTL
    Automatically populated (leave blank) MS=msXXXXXXXX
    Note: This text is an example. Use your specific Destination or Points to Address value here, from the table. For more information, see Gather the information you need to create DNS records.    		 One Hour

  7. Select Save.

    Screenshot of where you select Save to add domain verification TXT record.

    Wait a few minutes before you continue, so that the record you created can update across the Internet.

Now that you added the record at your domain registrar's site, go back to Microsoft and request the record. When Microsoft finds the correct TXT record, your domain is verified.

To verify the record in Microsoft 365:

  1. Sign in to the Microsoft 365 admin center.

  2. From the left navigation bar, select … Show all, and then select Settings to expand it.

  3. Under Settings, select Domains.

  4. In the Domains page, select the domain that you're verifying, and select Start setup.

    Screenshot of where you select Start setup.

  5. Select Continue.

  6. On the Verify domain page, select Verify.

Note

When creating or updating DNS records, it typically takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a DNS record change to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records.

Add an MX record so email for your domain comes to Microsoft

  1. To get started, Sign in to your domains page at Wix by using this link.

  2. From the left-hand navigation bar, select Domains.

  3. Find the domain you wish to configure, select the three dots (...), and then select Manage DNS Records from the dropdown list.

    Select Manage DNS Records from the drop-down list.

  4. Under MX (Mail exchange), select the link connect a business email.

    Screenshot of where you select Edit MX Records.

  5. Choose Other from the drop-down list, and select + Add record.

    Screenshot of where you select Other from the drop-down list.

  6. In the boxes for the new record, enter or copy and paste the values from the following table:

    Host Name Points to Priority TTL
    Automatically populated <domain-key>.mail.protection.outlook.com
    Note: Get your <domain-key> from your Microsoft account. For more information, see Gather the information you need to create DNS records.    		 0
    For more information about priority, see What is MX priority?    		 One Hour

  7. If there are any other MX records listed, delete each of them.

    Screenshot of where you select Delete to remove other MX records.

  8. Select Save.

Add the CNAME record required for Microsoft

  1. To get started, Sign in to your domains page at Wix by using this link.

  2. From the left-hand navigation bar, select Domains.

  3. Find the domain you wish to configure, select the three dots (...), and then select Manage DNS Records from the dropdown list.

    Select Manage DNS Records from the drop-down list.

  4. Select + Add Record in the CNAME (Aliases) row of the DNS editor for the CNAME record.

    Screenshot of where you select Add a record to add a CNAME record.

  5. In the boxes for the new record, enter or copy and paste the values from the following table:

    Host Name Value TTL
    autodiscover autodiscover.outlook.com One Hour

  6. Select Save.

    Screenshot of where you select Save to add a CNAME record.

    Wait a few minutes before you continue, so that the record you created can update across the Internet.

Add a TXT record for SPF to help prevent email spam

Important

You can't have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, email errors, delivery issues, and spam classification issues can occur. If you already have an SPF record for your domain, don't create a new one for Microsoft. Instead, add the required Microsoft values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, Sign in to your domains page at Wix by using this link.

  2. From the left-hand navigation bar, select Domains.

  3. Find the domain you wish to configure, select the three dots (...), and then select Manage DNS Records from the dropdown list.

    Select Manage DNS Records from the drop-down list.

  4. Select + Add Record in the TXT (Text) row of the DNS editor.

    Screenshot of where you select Add a record to add an SPF TXT record.

    Note

    Wix provides an SPF row in the DNS editor. Ignore that row and use the TXT (Text) row to enter the following SPF values.

  5. In the boxes for the new record, enter or copy and paste the values from the following table:

    Host Name Value TTL
    [leave this blank] v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.    		 One Hour

  6. Select Save.

    Screenshot of where you select Save to add an SPF TXT record.

    Wait a few minutes before you continue, so that the record you created can update across the Internet.

Advanced option: Microsoft Teams

Only select this option if your organization uses Microsoft Teams for online communication services like chat, conference calls, and video calls, in addition to Microsoft Teams. Skype needs four records: two SRV records for user-to-user communication, and two CNAME records to sign-in and connect users to the service.

Add the two required SRV records

  1. To get started, Sign in to your domains page at Wix by using this link.

  2. From the left-hand navigation bar, select Domains.

  3. Find the domain you wish to configure, select the three dots (...), and then select Manage DNS Records from the dropdown list.

    Select Manage DNS Records from the drop-down list.

  4. Select + Add Record in the SRV row of the DNS editor.

    Screenshot of where you select Add a record to add an SRV record.

  5. In the boxes for the new record, enter or copy and paste the values from the first row in the table:

    Service Protocol Host name Weight Port Target Priority TTL
    sip tls Automatically populated 1 443 sipdir.online.lync.com 100 One Hour
    sipfed tcp Automatically populated 1 5061 sipfed.online.lync.com 100 One Hour

  6. Select Save.

    Screenshot of where you select Save to add a SRV record.

  7. Add the other SRV record by copying the values from the second row of the table.

Note

When creating or updating DNS records, it typically takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a DNS record change to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records.

Add the two required CNAME records for Microsoft Teams

  1. Select + Add another in the CNAME (Aliases) row of the DNS editor, and enter the values from the first row in the following table.

    Type Host Value TTL
    CNAME sip sipdir.online.lync.com.
    This value MUST end with a period (.)    		 One Hour
    CNAME lyncdiscover webdir.online.lync.com.
    This value MUST end with a period (.)    		 One Hour

  2. Select Save.

    Screenshot of where you select Save to add CNAME records for Microsoft Teams.

  3. Add the other CNAME record by copying the values from the second row of the table.

Note

When creating or updating DNS records, it typically takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a DNS record change to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records.

Advanced option: Intune and Mobile Device Management for Microsoft 365

This service helps you secure and remotely manage mobile devices that connect to your domain. Mobile Device Management needs two CNAME records so that users can enroll devices to the service.

Add the two required CNAME records for Mobile Device Management

  1. To get started, Sign in to your domains page at Wix by using this link.

  2. From the left-hand navigation bar, select Domains.

  3. Find the domain you wish to configure, select the three dots (...), and then select Manage DNS Records from the dropdown list.

    Select Manage DNS Records from the drop-down list.

  4. Select + Add Record in the CNAME (Aliases) row of the DNS editor for the CNAME record.

    Screenshot of where you select Add a record to add CNAME records for Mobile Device Management.

  5. Enter the values from the first row in the following table.

    Type Host Value TTL
    CNAME enterpriseregistration enterpriseregistration.windows.net.
    This value MUST end with a period (.)    		 One Hour
    CNAME enterpriseenrollment enterpriseenrollment.manage.microsoft.com.
    This value MUST end with a period (.)    		 One Hour

  6. Select Save.

    Screenshot of where you select Save to add CNAME records for Mobile Device Management.

  7. Add the other CNAME record by copying the values from the second row of the table.

Note

When creating or updating DNS records, it typically takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a DNS record change to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records.

Support

Check the Domains FAQ if you don't find what you're looking for.

Tip

Some configuration tasks might be complex to perform. For technical support, follow these steps:

  1. Sign in to the Microsoft 365 admin center.
  2. At the bottom right, select Help & Support.
  3. In the Support Assistant pane that opens, enter your question.
  4. Review the results. If you still have questions, select Contact support.

To learn about your options for contacting support, see Get support for Microsoft 365 for business.

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