Access the admin centers

Know where to go

The following table lists common tasks you can perform as an administrator of Dragon Copilot products in Microsoft 365 and Dragon admin centers.

Platform Tasks you can perform
Microsoft 365 admin center M365 user account management:
- Add or disable a Microsoft 365 user.
- Reset a Microsoft 365 user’s password.
-Assign more roles to Microsoft 365 end users (if necessary).

License management:
- Add another Dragon Copilot license.
- Assign or remove Dragon licenses for Microsoft 365 users.

Help and support:
- Search for task-related information.
- Create a support request.
- View, edit, or track your support requests.
- View Dragon and other system status information.
- View and manage proactive product messaging from Microsoft.
Dragon admin center Dragon user management:
- Add a licensed Dragon user to an organizational unit in your Dragon environment
- View and modify a user’s Dragon Copilot user settings.
- Manage Dragon product settings for end users.
- Manage end user and shared Library items.

Help and support:
- Search for task-related information.
- Create a support request.
- View, edit, or track your support requests.

How to access Microsoft 365 admin center

Microsoft 365 admin center is the main admin portal for managing all Microsoft 365 products and end user accounts.

To access Microsoft 365 admin center:

  1. Go to https://portal.microsoft.com
  2. Sign in with your Microsoft 365 email address (usually provided during implementation) and password.
  3. Approve any multifactor authentication prompts if necessary.

After you sign in, you see the Microsoft 365 admin center Home screen.
Screenshot of the Microsoft 365 admin center.

Note

The features and options available to you in Microsoft 365 admin center depend on your product licensing and Microsoft 365 user role or permissions.

Follow this link to learn more about Microsoft admin center.

How to access Dragon admin center

Dragon admin center is the platform within Microsoft 365 admin center where you configure and manage Dragon Copilot to suit the needs of your organization and your Dragon end users.

To access Dragon admin center:

  1. Open your browser and go to: https://admin.healthplatform.microsoft.com
  2. Sign in with your Microsoft 365 account email address and password.
  3. Approve any multifactor authentication prompts if necessary.

After you sign in, you see the Dragon admin center Home screen.
Screenshot of the Dragon admin center.

Note

Some of the features and options available to you in the Dragon admin center depend on your Dragon product licensing.

Follow this link to learn more about the Dragon admin center.

Troubleshoot access issues

  • You don't have access to Microsoft 365 admin center or Dragon admin center: Contact your primary Microsoft 365 local administrator for assistance or to request your account be assigned an administrator role.
  • You see an error message: Note the error text and take a screenshot. Then, create a support request.
  • Forgot your Microsoft 365 password? Select Forgot my password on the sign-in screen and follow the prompts.