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Create service objects

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Service objects are a customer's assets and products for which you can perform a service.

  1. Go to Service management > Setup > Service objects > Service objects.
  2. On the Action Pane, select New.
  3. In the Description field, enter a description of the object.
  4. In the Service object group field, select the group that the object belongs to.
  5. Optional: Select an item for the service object line, or select a template bill of materials (BOM).

Service objects overview