What's new and planned for Dynamics 365 Field Service

This topic lists features that are planned to release from April 2026 through September 2026. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

For a list of the previous wave's release plans, go to 2025 release wave 2 plan.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview and general availability.

Boost technician productivity

Dynamics 365 Field Service empowers frontline workers with new features and new mobile experiences to boost productivity.

Feature Enabled for Public preview General availability
Improve Android form loads by at least 25% Users, automatically Jan 26, 2026 Apr 1, 2026
Configure offline profiles with FetchXML editor Users by admins, makers, or analysts Mar 16, 2026 May 14, 2026
Disable clickthrough on lookup values in forms Users by admins, makers, or analysts - Jun 19, 2026
Use enhanced Field Service Booking Status control Users, automatically - Apr 29, 2026
Add simplified lookup control Users by admins, makers, or analysts May 29, 2026 Jul 2026
Capture and review notes with mobile notes control Users by admins, makers, or analysts Jun 19, 2026 Jul 2026

Copilot and AI innovation

Use copilot capabilities in Dynamics 365 Field Service for frontline managers, dispatchers, and technicians.

Feature Enabled for Public preview General availability
Explore Dataverse data with Microsoft 365 Copilot Users by admins, makers, or analysts Mar 9, 2026 May 29, 2026

Optimize resource scheduling

Dynamics 365 Field Service resource scheduling features include key enhancements with agentic, manual, and automated scheduling.

Feature Enabled for Public preview General availability
Automate optimizations with Scheduling Operations Agent Users by admins, makers, or analysts Sep 2026 Mar 2027
Move multiple bookings at once by a set offset Users, automatically - Jun 1, 2026
Move multiple bookings at once to new resource Users, automatically - Jun 1, 2026
View full screen map mode on schedule board Users, automatically - Jun 1, 2026
Show week numbers on schedule board Users, automatically - Apr 30, 2026
Cancel segments of a booking in aggregate views Users, automatically - Jun 1, 2026
Optimize multiple resources with Scheduling Operations Agent Users by admins, makers, or analysts Jun 2026 Mar 2027
Book and edit requirement groups faster Users, automatically - Apr 1, 2026

Streamline work order management

Simplified workflows in Dynamics 365 Field Service streamline tasks for admins and service managers, ensuring quick and efficient operations.

Feature Enabled for Public preview General availability
Standardize maintenance with reusable templates Admins, makers, marketers, or analysts, automatically Sep 2026 Oct 2026
Predict asset service dates by usage or calendar Admins, makers, marketers, or analysts, automatically Sep 2026 Oct 2026
Project asset usage rates from service meter history Admins, makers, marketers, or analysts, automatically Sep 2026 Oct 2026
Automate consolidated work orders for due maintenance Admins, makers, marketers, or analysts, automatically Sep 2026 Oct 2026
Set up maintenance plans for mid-lifecycle assets Admins, makers, marketers, or analysts, automatically Sep 2026 Oct 2026
Manage maintenance plans, coverage, and activities Admins, makers, marketers, or analysts, automatically Sep 2026 Oct 2026
Create work orders from project tasks Admins, makers, marketers, or analysts, automatically - Jul 2026
Show project task context for field scheduling Admins, makers, marketers, or analysts, automatically - Jul 2026
Approve field time entries using project rules Admins, makers, marketers, or analysts, automatically - Jul 2026

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For information on data residency in Dynamics 365 and Power Platform, visit the Microsoft Dynamics 365 and Power Platform data residency documentation. For more information about geo availability, visit the Dynamics 365 and Microsoft Power Platform availability page.