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| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | - | 
Jan 31, 2026 |
Business value
The audit capability for routing configurations enhances transparency, accountability, and compliance. It allows organizations to track changes, investigate issues efficiently, and meet regulatory requirements with confidence.
Feature details
Administrators can enable the audit of routing configurations in the audit settings for the environment in Power Platform admin center. The audit log will be available for the following configurations:
- Assignment rules
- Prioritization rules
- Classification rules
- Route-to-queue rules
- Operating hours
- Intent-based routing
- Line of business
- User groups
- Intent groups
- Intents
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.