Create long-term forecasts up to three years

Enabled for Public preview General availability
Users by admins, makers, or analysts - Mar 31, 2026

Business value

This feature helps supervisors perform long‑term workforce planning and budgeting using extended forecast horizons. It removes the existing six-month limitation, improves strategic decision‑making, and supports annual and multiple year planning with more accurate demand visibility.

Feature details

Supervisors can create forecast scenarios with a duration of up to three years. This enhancement extends the previous maximum duration of six months and supports long‑term planning and budgeting scenarios. Long‑term forecasts generate predictions at daily granularity.

For guidance on data requirements and prerequisites needed to produce accurate long‑term forecasts, supervisors should refer to the product documentation.

Access and prerequisites

  • All users with access to the Workforce Management Schedule people view can use this feature.
  • To use Workforce Management capabilities, an administrator must install the Workforce Management for Customer Service package from the Power Platform admin center.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Create and manage forecast scenarios (docs)