Enable cross-legal entity inventory lookup in CSU and POS

Enabled for	Public preview	General availability
Users by admins, makers, or analysts	Jan 26, 2026	Mar 13, 2026

Business value

This feature empowers store associates to identify inventory availability in nearby stores when the current store is out of stock, even across legal entities. It unlocks more sales opportunities, increases overall revenue, and improves customer satisfaction by enabling customers to purchase from franchised or cross-border stores. This feature also streamlines fulfillment processes and enhances the overall customer experience.

Feature details

This feature enhances the Commerce POS inventory lookup view and the Commerce Scale Unit (CSU) API to support cross-legal entity inventory visibility.

Prerequisites

• This feature is powered by the Inventory Visibility Service (IVS), so you must first set up integration between Commerce and IVS. Learn more in Set up the integration between Inventory Visibility and Commerce.
• This feature should be enabled by an administrator.

Key capabilities

• Cross-entity inventory lookup: Store associates can view inventory from warehouses belonging to different legal entities directly in POS, without switching apps or UIs.
• Fulfillment group enhancements: Commerce headquarters users can configure fulfillment groups with warehouses from multiple legal entities in a single UI, simplifying setup.
• API upgrade: Commerce CSU integration is updated to Inventory Visibility API v2.0, enabling multiple organization queries for POS and e-commerce.
• UI improvements: A new Cross-company inventory tab in the POS inventory lookup view displays aggregated inventory totals and per-warehouse details.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.