Multi-day scheduling in Resource Scheduling Optimization

Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 2, 2023 Sep 30, 2025

Business value

Enable scheduling efficiencies and accuracies by optimizing job requirements that span multiple days automatically.

Feature details

A service requirement can be scheduled across multiple days and weeks. For example, a 40-hour work order across an entire work week where the same field technician is expected to perform more detailed work at the same location each day.

Dispatchers can schedule multi-day work manually or by using the schedule assistant. The Resource Scheduling Optimization Add-in for Dynamics 365 Field Service now supports multi-day requirement optimization too. The system assigns requirements that span multiple days to a resource based on the breakdown of the underlying requirement details.

Geographic areas

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Language availability

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Optimize multi-day service requests (docs)