Capture responses from external, third-party forms
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Customer Insights - Journeys. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Dec 1, 2023 |
- | - |
Business value
Maximize the potential of your external custom-built forms and generate more leads and contacts for your business without the need to recreate them in Customer Insights – Journeys (real-time marketing). You can now capture submissions from any third-party forms on your website and automatically create new leads or contacts in Customer Insights – Journeys. This empowers you to better understand your audience, target them more accurately, and follow up effectively.
Feature details
- Capture form submissions from any external forms and use them to create new leads or contacts in Customer Insights – Journeys.
- Easily create JavaScript with mapping of your form fields to existing entity attributes.
- Embed the capture script into multiple pages containing the same form.
