Empower maintenance workers with new mobile experience
Important
This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Supply Chain Management. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Aug 1, 2023 |
Sep 15, 2023 |
Business value
Organizations using the Asset Management Add-in for Microsoft Dynamics 365 Supply Chain Management can now provide workers with a mobile app that supports most common platforms, devices, and form factors. The mobile app assists workers doing maintenance on machines and equipment installed both on their own premises and at remote locations in the field.
Feature details
The Asset Management mobile app provides the following capabilities for workers and organizations using the Asset Management Add-in for Microsoft Dynamics 365 Supply Chain Management:
Manage work orders: Maintenance workers use work orders as a daily to-do list that provides the information necessary to complete their planned maintenance tasks. In the app, workers can search for work orders assigned to them. Workers then use the app to record their progress so the system can track labor, materials, and services for the work done. Workers can create new work orders, process existing orders, and perform tasks such as updating checklist items, updating asset counters, registering time and material, and viewing and adding notes.
Create maintenance requests: Administrators can use the role-based security setup in Supply Chain Management to grant workers permission to create new maintenance requests. Workers that receive this permission will then be able to use the mobile app to proactively request maintenance of assets.
See also
Introducing New Asset Management Mobile App for Dynamics 365 Supply Chain Management (blog)