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SLA table/entity reference (Microsoft Dynamics 365 Field Service)

  • Article

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Note

The Microsoft Dynamics 365 Field Service SLA table extends the Microsoft Dynamics 365 SLA table.

Customized columns/attributes

Microsoft Dynamics 365 Field Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

ObjectTypeCode

Changes from ObjectTypeCode (Microsoft Dataverse)

ObjectTypeCode Choices/Options

Value Label
1083 Opportunity Line
1085 Quote Line
1089 Order Line
10045 Data Lake Folder
10046 Data Lake Folder Permission
10047 Data Lake Workspace
10048 Data Lake Workspace Permission
10049 Data Processing configuration
10050 Exported Excel
10051 RetainedData Excel
10052 Synapse Database
10053 Synapse Link External Table State
10054 Synapse Link Profile
10055 Synapse Link Profile Entity
10056 Synapse Link Profile Entity State
10057 Synapse Link Schedule
10058 Component Version
10059 Component Version Data Source
10060 Component Version (Internal)
10061 Git Branch
10062 Git Configuration Retrieval Data Source
10063 Git Organization
10064 Git Project
10065 Git Repository
10066 Source Control Branch Configuration
10067 Source Control Component
10068 Source Control Component Payload
10069 Source Control Configuration
10070 Staged Source Control Component
10071 DataflowRefreshHistory
10072 EntityRefreshHistory
10073 Shared Link Setting
10074 DelegatedAuthorization
10076 CascadeGrantRevokeAccessRecordsTracker
10077 CascadeGrantRevokeAccessVersionTracker
10078 RevokeInheritedAccessRecordsTracker
10079 TdsMetadata
10080 Model-Driven App Element
10081 Model-Driven App Component Node's Edge
10082 Model-Driven App Component Node
10083 Model-Driven App Setting
10084 Model-Driven App User Setting
10085 Organization Setting
10086 Setting Definition
10087 CanvasApp Extended Metadata
10088 Service Plan Mapping
10089 Service Plan Custom Control
10091 ApplicationUser
10094 OData v4 Data Source
10095 Workflow Binary
10096 Credential
10097 Desktop Flow Module
10098 Flow Capacity Assignment
10099 Flow Credential Application
10100 Flow Event
10101 Flow Machine
10102 Flow Machine Group
10103 Flow Machine Image
10104 Flow Machine Image Version
10105 Flow Machine Network
10106 ProcessStageParameter
10107 Work Queue
10108 Work Queue Item
10109 Desktop Flow Binary
10110 Flow Log
10111 Flow Run
10112 Action Approval Model
10113 Approval
10114 Approval Request
10115 Approval Response
10116 Approval Step
10117 Await All Action Approval Model
10118 Await All Approval Model
10119 Basic Approval Model Data
10120 Flow Approval
10129 Connection Reference
10130 DVFileSearch
10131 DVFileSearchAttribute
10132 DVFileSearchEntity
10133 DVTableSearch
10134 DVTableSearchAttribute
10135 DVTableSearchEntity
10136 AICopilot
10137 AIPluginAuth
10138 AI Plugin Conversation Starter
10139 AI Plugin Conversation Starter Mapping
10140 AI Plugin Governance
10141 AI Plugin Governance Extended
10142 AIPluginOperationResponseTemplate
10143 AIPluginTitle
10144 SideloadedAIPlugin
10145 AIPlugin
10146 AIPluginExternalSchema
10147 AIPluginExternalSchemaProperty
10148 AIPluginInstance
10149 AIPluginOperation
10150 AIPluginOperationParameter
10151 AIPluginUserSetting
10153 AI Event
10154 AI Builder Feedback Loop
10155 AI Form Processing Document
10156 AI Object Detection Image
10157 AI Object Detection Label
10158 AI Object Detection Bounding Box
10159 AI Object Detection Image Mapping
10161 AI Builder Dataset
10162 AI Builder Dataset File
10163 AI Builder Dataset Record
10164 AI Builder Datasets Container
10165 AI Builder File
10166 AI Builder File Attached Data
10167 Help Page
10168 Tour
10169 BotContent
10170 ConversationTranscript
10171 Copilot
10172 Copilot component
10173 Copilot component collection
10184 Comment
10185 Governance Configuration
10186 Fabric AISkill
10187 App Insights Metadata
10188 Dataflow Connection Reference
10189 Schedule
10190 Dataflow Template
10191 Dataflow DatalakeFolder
10192 Data Movement Service Request
10193 Data Movement Service Request Status
10194 DMS Sync Request
10195 DMS Sync Status
10196 Knowledge Asset Configuration
10197 Module Run Detail
10198 QnA
10199 Salesforce Structured Object
10200 Salesforce Structured QnA Config
10201 Workflow Action Status
10202 FederatedKnowledgeConfiguration
10203 FederatedKnowledgeEntityConfiguration
10204 Form Mapping
10205 Copilot Interactions
10206 PDF Setting
10207 Activity File Attachment
10208 Teams chat
10209 Service Configuration
10210 SLA KPI
10211 Integrated search provider
10212 Knowledge Management Setting
10213 Knowledge Federated Article
10214 Knowledge Federated Article Incident
10215 Search provider
10216 Knowledge Article Image
10217 Knowledge Configuration
10218 Knowledge Interaction Insight
10219 Knowledge Search Insight
10220 Favorite knowledge article
10221 Knowledge article language setting
10222 Knowledge Article Attachment
10223 Knowledge personalization
10224 Knowledge Article Template
10225 Knowledge search personal filter config
10226 Knowledge search filter
10228 SupportUserTable
10229 FxExpression
10230 Function
10231 Plug-in
10232 PowerfxRule
10233 Planner Business Scenario
10234 Planner Sync Action
10235 Ms Graph Resource To Subscription
10236 Virtual Entity Metadata
10237 Background Operation
10238 Report Parameter
10239 MobileOfflineProfileExtension
10240 MobileOfflineProfileItemFilter
10241 TeamMobileOfflineProfileMembership
10242 UserMobileOfflineProfileMembership
10243 OrganizationDataSyncSubscription
10244 OrganizationDataSyncSubscriptionEntity
10245 OrganizationDataSyncSubscriptionFnoTable
10246 OrganizationDataSyncFnoState
10247 OrganizationDataSyncState
10248 ArchiveCleanupInfo
10249 ArchiveCleanupOperation
10250 BulkArchiveConfig
10251 BulkArchiveFailureDetail
10252 BulkArchiveOperation
10253 BulkArchiveOperationDetail
10254 EnableArchivalRequest
10255 MetadataForArchival
10256 ReconciliationEntityInfo
10257 ReconciliationEntityStepInfo
10258 ReconciliationInfo
10259 RetentionCleanupInfo
10260 RetentionCleanupOperation
10261 RetentionConfig
10262 RetentionFailureDetail
10263 RetentionOperation
10264 RetentionOperationDetail
10265 RetentionSuccessDetail
10266 CertificateCredential
10267 Notification
10268 User Rating
10269 Mobile App
10270 Insights Store Data Source
10271 Insights Store Virtual Entity
10272 RoleEditorLayout
10273 Deleted Record Reference
10274 Restore Deleted Records Configuration
10275 App Action
10276 App Action Migration
10277 App Action Rule
10280 Card
10281 Card State Item
10284 Entity link chat configuration
10285 SharePoint Managed Identity
10286 AI Insight Card
10287 AI Skill Config
10288 Rich Text Attachment
10289 Custom Control Extended Setting
10290 Timeline Pin
10291 Virtual Connector Data Source
10292 Virtual Table Column Candidate
10294 PM Analysis History
10295 PM Business Rule Automation Config
10296 PM Calendar
10297 PM Calendar Version
10298 PM Inferred Task
10299 PM Process Extended Metadata Version
10300 PM Process Template
10301 PM Process User Settings
10302 PM Process Version
10303 PM Recording
10304 PM Simulation
10305 PM Template
10306 PM View
10307 Analysis Component
10308 Analysis Job
10309 Analysis Override
10310 Analysis Result
10311 Analysis Result Detail
10312 Solution Health Rule
10313 Solution Health Rule Argument
10314 Solution Health Rule Set
10315 Power BI Dataset
10316 powerbidatasetapdx
10317 Power BI Mashup Parameter
10318 Power BI Report
10319 powerbireportapdx
10320 File Upload
10321 MainFewShot
10322 MakerFewShot
10323 SearchAttributeSettings
10324 SearchCustomAnalyzer
10325 SearchRelationshipSettings
10326 SearchResultsCache
10327 Search Telemetry
10328 ViewAsExampleQuestion
10329 CopilotExampleQuestion
10330 CopilotGlossaryTerm
10331 CopilotSynonyms
10332 Site Component
10333 Site
10334 Site Language
10335 Power Pages Site Published
10338 External Identity
10339 Invitation
10340 Invite Redemption
10341 Portal Comment
10342 Setting
10343 Multistep Form Session
10347 Ad Placement
10348 Column Permission
10349 Column Permission Profile
10350 Content Snippet
10351 Basic Form
10352 Basic Form Metadata
10353 List
10354 Table Permission
10355 Page Template
10356 Poll Placement
10357 Power Pages Core Entity DS
10358 Publishing State
10359 Publishing State Transition Rule
10360 Redirect
10361 Shortcut
10362 Site Marker
10363 Site Setting
10364 Web File
10365 Multistep Form
10366 Multistep Form Metadata
10367 Form Step
10368 Web Link
10369 Web Link Set
10370 Web Page
10371 Web Page Access Control Rule
10372 Web Role
10373 Website
10374 Website Access
10375 Website Language
10376 Web Template
10383 Power Pages Scan Report
10384 Power Pages Log
10385 PowerPagesManagedIdentity
10386 Power Pages Site AI Feedback
10391 Catalog Submission Files
10392 Package Submission Store
10393 Processor Registration
10394 signal
10395 Signal Registration
10396 trait
10397 Trait Registration
10398 List Operation
10399 Marketing Form Display Attributes
10400 Database Version
10401 Upgrade Run
10402 Upgrade Step
10403 Upgrade Version
10404 Activity monitor
10405 Originating Queue Mapping
10406 Unified Routing Setup Tracker
10407 Available Times
10408 Available Times Data Source
10409 resource group data source
10410 Virtual Resource Group Resource
10411 Migration tracker
10412 Asset Category Template Association
10413 Asset Template Association
10414 Customer Asset
10417 Customer Asset Attachment
10418 Customer Asset Category
10419 Functional Location
10420 Functional Location Type
10421 Location Template Association
10422 Functional Location Type Template Association
10423 Property Definition
10424 Property Asset Association
10425 Property Location Association
10426 Property Log
10427 Property Template Association
10428 Template For Properties
10429 Warranty
10436 IoT Alert
10437 IoT Device
10438 IoT Device Category
10439 IoT Device Command
10440 IoT Device Command Definition
10441 IoT Device Data History
10442 IoT Device Property
10443 IoT Device Registration History
10444 IoT Device Visualization Configuration
10445 IoT Field Mapping
10446 IoT Property Definition
10447 IoT Provider
10448 IoT Provider Instance
10449 IoT Settings
10452 IoT Alert to Case Process
10454 Playbook Callable Context
10455 Playbook activity
10456 Playbook activity attribute
10457 [DEPRECATED] Playbook category
10458 Playbook
10459 [DEPRECATED] Playbook template
10461 admin_settings_entity
10462 Collab Space Team Association
10463 CRM Connection
10464 External CRM
10465 External Record
10466 Tagged Record
10467 Copilot for Sales customer list
10468 msdyn_vivaentitysetting
10469 msdyn_vivaorgextensioncred
10470 msdyn_vivaorgsetting
10471 msdyn_vivausersetting
10472 Sales Copilot Insight
10473 Org level settings for Sales Copilot apps
10474 Sales Copilot User Setting
10475 App profile
10476 Application Extension
10477 Application Tab Template
10478 App profile role mapping
10479 Notification Field
10480 Notification Template
10481 Session Template
10482 Template Parameter
10488 Channel Integration Framework v1.0 Provider
10489 Notification Field (Deprecated)
10490 Notification Template (Deprecated)
10491 App Parameter Definition (Deprecated)
10492 Session Templates (Deprecated)
10493 Application Tab Template (Deprecated)
10494 Parameter (Deprecated)
10495 Template Tag (Deprecated)
10496 Application Type (Deprecated)
10505 Channel Integration Framework v2.0 Provider
10507 Conversation Data (Deprecated)
10508 KPI Event Data
10509 KPI Event Definition
10510 Session Data (Deprecated)
10511 Session Participant Data (Deprecated)
10512 Channel Definition
10513 Channel Definition Consent
10514 Channel Definition Locale
10515 Channel Instance
10516 Channel Instance Account
10517 Channel Message Attachment
10518 Channel Message Context Part
10519 Channel Message Part
10520 Consuming Application
10521 msdyn_DefExtendedChannelInstance
10522 msdyn_DefExtendedChannelInstanceAccount
10523 Productivity pane configuration
10524 Pane tab configuration
10525 Pane tool configuration
10527 Agent script
10528 Agent script step
10530 Action Input Parameter
10531 Action Output Parameter
10532 Macro Action Template
10533 Macro Solution Configuration
10534 Macro Connector
10535 Macro Run History
10536 Parameter definition
10539 Adaptive Card Configuration
10540 Smartassist configuration
10542 Read Tracker
10543 Read tracking enabled information
10544 Microsoft Teams Graph resource Entity
10545 msdyn_msteamssetting
10546 msdyn_msteamssettingsv2
10547 Microsoft Teams Collaboration entity
10548 Teams Dialer Admin settings
10549 Teams Contact Suggestion by AI
10550 Contact suggestion rule
10551 Contact suggestion ruleset
10552 Microsoft Teams chat association entity
10553 Microsoft Teams chat suggestion
10554 Microsoft Orgchart node entity
10555 Forecast Manual Adjustment History
10556 Distributed Lock
10557 Entity Delta Change
10558 File Upload Status Tracker
10559 Forecast
10560 Forecast Configuration
10561 Forecast definition
10562 Forecasting Cache
10563 Forecast Insights
10564 Forecast
10565 Forecast Prediction Data
10566 Forecast Prediction Status
10567 Forecast recurrence
10568 Recompute Tracker
10569 Forecast Recurrence
10570 ShareAs Configuration
10571 Customer email communication
10572 GDPRData
10573 ODOSFeatureMetadata
10574 ODOSMetadata
10575 Recurring Sales Action
10576 Recurring Sales Action V2
10577 msdyn_relationshipinsightsunifiedconfig
10578 siconfig
10579 SI Key Value Config
10580 Usage Metric
10581 Action Card Regarding
10582 Action Card Role Setting
10583 EntityRankingRule
10584 flowcardtype
10585 salesinsightssettings
10586 Action Card Usage
10587 Action Card Usage Aggregation
10588 Auto Capture Rule
10589 Auto Capture Settings
10590 UntrackedAppointment
10591 Suggested Activity
10592 Suggested Activity Data Source
10593 Suggested Contact
10594 Suggested Contacts Data Source
10595 Notes analysis Config
10596 icebreakersconfig
10597 dealmanageraccess
10598 Deal manager settings
10599 Account KPI Item
10600 Activity Analysis CleanUp State
10601 Relationship Analytics Config
10602 Contact KPI Item
10603 Daily Kpis for account
10604 Daily kpis for contact
10605 Daily kpis for lead
10606 Daily kpis for Opportunity
10607 Lead KPI Item
10608 Most Contacted
10609 Most Contacted By
10610 Opportunity KPI Item
10611 Relationship Analytics Metadata
10612 Similar entities feature importance
10613 wkwcolleaguesforcompany
10614 wkwcolleaguesforcontact
10615 wkwconfig
10616 Attribute Influence Statistics
10617 Prediction Computation Operation
10618 Prediction Model Status
10619 Prediction Scheduled Operation
10620 Predictive Model Score
10621 Predictive Score
10622 Predictive Scoring Sync Status
10623 Real Time Scoring
10624 Real Time Scoring Operation
10625 Submodel Definition
10626 Time spent in BPF
10627 Training Result
10628 OpportunityModelConfig
10629 LeadModelConfig
10630 ModelPreviewStatus
10631 Profile Album
10632 Post Configuration
10633 Post Rule Configuration
10634 Wall View
10635 Filter
10636 Customer Voice alert
10637 Customer Voice alert rule
10638 Customer Voice survey email template
10639 Customer Voice file response
10640 Customer Voice localized survey email template
10641 Customer Voice project
10642 Customer Voice survey question
10643 Customer Voice survey question response
10644 Customer Voice satisfaction metric
10645 Customer Voice survey
10646 Customer Voice survey invite
10647 Customer Voice survey reminder
10648 Customer Voice survey response
10649 Customer Voice unsubscribed recipient
10650 Customer Service Key Value Configuration
10651 AddToCalendar style
10652 basestyle
10653 Button style
10654 Code style
10655 Column style
10656 Content Block
10657 Divider style
10658 General styles
10659 imagestyle
10660 Layout Style
10661 QR code style
10662 Text style
10663 Video style
10664 App state
10665 CSAdminConfig
10666 Custom API Ruleset Configuration
10667 Decision contract
10668 Decision rule set
10669 Rulesetentitymapping
10670 Routing diagnostic item
10671 Routing diagnostic
10672 Template Rule Set
10673 Inbox card configuration
10674 Inbox Configuration
10675 Inbox Entity Configuration
10676 App Profile Copilot Configuration
10677 Swarm
10678 Swarm participant
10679 Swarm participant rule
10680 Swarm role
10681 Swarm skill
10682 Swarm template
10683 Autonomous case creation and update rules
10684 Entity Attachment
10685 Time Tracker
10686 Customer feedback survey
10687 Customer feedback survey invite
10688 Customer feedback survey response
10689 msdyn_surveyconfig
10690 Survey setting
10691 Entity Attribute Prediction Rule
10692 Email Sentiment
10693 Master Entity Routing Configuration
10694 Routing Rule Set Setting
10695 Assignment Configuration
10696 Assignment Configuration Step
10697 Capacity Profile
10698 Overflow Action Config
10699 Preferred Agent
10700 Preferred Agent Customer Identity
10701 Preferred Agent Routed Entity
10702 Routing configuration
10703 Routing configuration step
10704 Bot Channel Registration
10705 Channel Configuration
10706 Channel State Configuration
10707 Provisioning State
10708 AdminAppState
10709 Agent Status history
10710 Power BI Configuration
10711 Authentication Settings
10712 Auth Settings Entry
10713 Quick reply
10714 Entity Routing Context
10715 Channel Capability
10716 Conversation Action
10717 Conversation Action Locale
10718 Conversation Message Block
10719 DeletedConversation
10720 Deprecated Workstream Entity Configuration
10721 Entity
10722 Ongoing conversation (Deprecated)
10723 Live work item event
10724 Work Stream
10725 Masking Rule
10726 Auto block rule
10727 Bot Channel Registration Secret
10728 Omnichannel channel api conversation privilege
10729 Omnichannel channel api message privilege
10730 Channel api method mapping
10731 External context
10732 Flagged spam
10733 Language
10734 Conversation
10737 Context item value
10738 Live Work Item Participant (Deprecated)
10739 Conversation Sentiment
10740 Context variable
10741 Localization
10742 OC Payment Profile
10743 Recording
10744 Omnichannel Request
10745 Rich message
10746 Rich message map
10747 Rule Item
10748 Sentiment daily topic
10749 Sentiment daily topic keyword
10750 Sentiment daily topic trending
10751 Session
10752 Session Participant Event
10753 Session Sentiment
10754 Message
10755 Tag
10756 Geo Location Provider
10757 Omnichannel Configuration
10758 Omnichannel Personalization
10759 Omnichannel Queue (Deprecated)
10760 Omnichannel Sync Config
10761 Operating Hour
10762 Personal quick reply
10763 Personal sound setting
10764 Persona Security Role Mapping
10765 Presence
10766 Provider
10767 RoutingRequest
10768 Search Configuration
10769 Sentiment analysis
10770 Session event
10771 Session participant
10772 Audio File
10773 Sound notification setting
10774 Transcript
10775 UR notification template
10776 UR Notification Template Mapping
10777 User settings
10778 Self service
10785 Agent capacity update history
10786 Bookable Resource Capacity Profile
10787 Work stream capacity profile
10788 Conversation Capacity profile
10789 Agent Capacity Profile Unit
10790 Agent Channel State
10791 Agent Status
10792 Agent Group
10793 Agent Group Membership
10794 Conversation Characteristic
10795 Session Characteristic
10796 Skill Attachment Rule
10797 Attach Skill
10798 Model training details
10799 Training data import configuration
10800 Characteristic mapping
10801 Training record
10802 Skill finder model
10803 Effort estimate
10804 Effort estimation model
10805 Effort model training details
10806 ConversationInsight
10807 Active ICD Extension
10808 Entity-Workstream Map
10809 ICD Extension
10810 Lock Status
10811 Omnichannel agent assignment custom api privilege
10812 Conversation Action Item
10813 Conversation Aggregated Insights
10814 Comment
10815 Conversation Participant Insights
10816 Conversation Participant Sentiment
10817 Conversation Question
10818 Conversation Segment Sentiment
10819 Conversation Sentiment
10820 Conversation Signal
10821 Conversation Subject
10822 Conversation Summary Suggestion
10823 Conversation System Tag
10824 Conversation Tag
10825 Recording (Deprecated)
10826 SCI Conversation
10827 Custom Email Highlight
10828 Custom Highlight
10829 Custom Publisher
10830 EnvironmentSettings
10831 UserSettings
10832 CatalogEventStatusConfiguration
10833 Configuration
10834 Trigger
10835 Triggers To Sdk Message Processing Steps
10836 EventParameterMetadata
10837 TrackingContext
10838 Marketing feature configuration
10839 msdynmkt_experimentv2
10840 ACS channel instance
10841 ACS channel instance account
10842 Infobip channel instance
10843 Infobip channel instance account
10844 Link mobility channel instance
10845 Link mobility channel instance account
10846 MockSmsProvider channel instance
10847 MockSmsProvider channel instance account
10848 TeleSign channel instance
10849 TeleSign channel instance account
10850 Twilio channel instance
10851 Twilio channel instance account
10852 Vibes channel instance
10853 Vibes channel instance account
10854 Predefined Placeholder
10855 Metadata Entity Relationship
10856 Metadata Item
10857 Metadata Store State
10858 DigitalSellingActiveTask
10859 DigitalSellingCompletedTask
10860 Sales Tag
10861 Sequence
10862 Sequence Stat
10863 Sequence Target
10864 Sequence Target Step
10865 Sequence Template
10867 sabackupdiagnostic
10868 SABatchRunInstance
10869 salesroutingdiagnostic
10870 SARunInstance
10871 Segment
10872 segmentsetting
10873 Segment property
10874 SegmentsUtil
10875 Assignment Rule
10876 Seller attribute
10877 Seller attribute value
10878 Assignment Map
10879 Sales Assignment Setting
10880 Sales routing run
10882 Extended User Setting
10883 Sales acceleration insights
10884 Sales Acceleration settings
10885 Insight
10886 Work List Suggestion
10887 Work list suggestion source
10888 Work List View Configuration
10889 Work Queue Record
10890 Work Queue Record State
10891 Work list user setting
10892 WQDataSource
10893 Suggestion Assignment Rule
10894 Suggestion Principal Object Access
10895 Suggestion Seller Priority
10896 Data Hygiene Setting Info
10897 Duplicate Detection Plugin Run
10898 Duplicate Lead Mapping
10899 Lead Hygiene Setting
10900 Linked Entity Attribute Validity
10901 Sales provisioning request
10902 SalesOmnichannel Message
10903 Text message template
10904 Data Analytics Admin Settings (Deprecated)
10905 Data Analytics Report
10906 Insights
10907 Sales acceleration reports
10909 Bot Session
10910 Automated action rule
10911 Automated action rules mapping
10912 Agent Copilot Setting
10913 Copilot Summarization Setting
10914 intent
10915 intentattribute
10916 intentattributeset
10917 intentattribute_entity
10918 Intent Config
10919 intententity
10920 Line of Business
10921 msdyn_intentfamily_harvestingconfiguration
10922 msdyn_intentfeature_configuration
10923 Intent Group Condition
10924 msdyn_intentharvesting_batchjobstatus
10925 msdyn_intentharvesting_batchjobstatusdetail
10926 msdyn_intentharvesting_provisioning_status
10927 Intent Solution Map
10928 msdyn_intentsolution_mappingconfiguration
10929 Case Enrichment
10930 Case follow up and closure configuration
10931 Case Suggestion
10932 Case Suggestion Request Payload
10933 Case Suggestions Data Souce
10934 Agent Preference For Copilot
10935 Copilot assisted case form fill settings
10936 Copilot Interaction
10937 Copilot Interaction Data
10938 Copilot knowledge interaction
10939 Copilot Transcript
10940 Copilot Transcript Data
10941 KB Enrichment
10942 Knowledge Article Suggestion
10943 Knowledge Article Suggestion Data Source
10944 Next Action
10945 Service Copilot Plugin
10946 Service Copilot Plugin Action
10947 Service Copilot Plugin Role
10948 Suggestion Interaction
10949 Suggestion request payload
10950 Suggestions Model Summary
10951 Suggestions Setting
10952 Data Analytics User Customized Report
10953 Data Analytics Dataset
10954 Data Analytics Workspace
10955 Report Bookmark
10956 Agent Resource Forecasting
10957 [Deprecated] Dynamics Customer Service Analytics
10958 Case Topic
10959 Case Topic Setting
10960 Case Topic Summary
10961 Case topic Incident mapping
10962 Customer Service historical analytics
10963 Forecast
10964 Knowledge analytics
10965 Model Customization analytics
10966 UR RecordRouting Real-time Analytics
10967 Forecast Summary and Setting
10968 Keywords Description Suggestion Setting
10969 Conversation Summary Interaction
10970 Conversation Summary Setting
10971 Conversation Topic
10972 Conversation Topic Setting
10973 Conversation Topic Summary
10974 Conversation topic Conversation mapping
10975 Omnichannel historical analytics
10976 Omnichannel voice historical analytics (preview) (Deprecated)
10977 Omnichannel Realtime analytics
10978 Copilot Analytics
11020 Booking Setup Metadata
11021 Client Extension
11022 Requirement Group
11023 Configuration
11024 Requirement Characteristic
11025 Bookable Resource Association
11026 Actual
11027 Three-Dimensional Model
11028 Booking Alert
11029 Booking Alert Status
11030 Booking Change
11031 Booking Rule
11032 Business Closure
11033 Organizational Unit
11034 Priority
11035 Requirement Organization Unit
11036 Requirement Relationship
11037 Requirement Resource Category
11038 Requirement Resource Preference
11039 Requirement Status
11040 Resource Requirement
11041 Resource Requirement Detail
11042 Resource Territory
11043 Schedule Board Setting
11044 Scheduling Parameter
11045 System User Scheduler Setting
11046 Fulfillment Preference
11047 Time Group Detail
11048 Transaction Origin
11049 Work Template
11050 Optimization Request
11051 Requirement Change
11052 Requirement Dependency
11053 Scheduling Feature Flag
11054 Scheduling Scope
11055 Inspection Template
11056 Inspection Attachment
11057 Inspection Template Version
11058 Inspection
11059 Inspection Response
11060 Time Entry
11061 Time Source
11062 Payment Term
11063 Purchase Order
11064 Purchase Order Product
11065 Purchase Order Receipt
11066 Purchase Order Receipt Product
11067 Ship Via
11068 Tax Code
11069 Tax Code Detail
11070 Warehouse
11071 Agreement
11072 Agreement Booking Date
11073 Agreement Booking Incident
11074 Agreement Booking Product
11075 Agreement Booking Service
11076 Agreement Booking Service Task
11077 Agreement Booking Setup
11078 Agreement Invoice Date
11079 Agreement Invoice Product
11080 Agreement Invoice Setup
11081 Agreement Substatus
11082 Booking Journal
11083 Booking Timestamp
11084 Purchase Order Business Process
11085 Case to Work Order Business Process
11086 Agreement Business Process
11087 Work Order Business Process
11088 Entitlement Application
11089 Field Service Price List Item
11090 Field Service Setting
11091 Field Service SLA Configuration
11092 Field Service System Job
11093 Incident Type
11094 Incident Type Characteristic
11095 Incident Type Product
11096 Incident Type Service
11097 Incident Type Service Task
11098 Incident Types Setup
11099 Incident Type Requirement Group
11100 Inventory Adjustment
11101 Inventory Adjustment Product
11102 Inventory Journal
11103 Inventory Transfer
11104 Order Invoicing Date
11105 Order Invoicing Product
11106 Order Invoicing Setup
11107 Order Invoicing Setup Date
11108 Payment
11109 Payment Detail
11110 Payment Method
11111 Postal Code
11112 Product Inventory
11113 Purchase Order Bill
11114 Purchase Order SubStatus
11115 Quote Booking Incident
11116 Quote Booking Product
11117 Quote Booking Service
11118 Quote Booking Service Task
11119 Quote Booking Setup
11120 Quote Invoicing Product
11121 Quote Invoicing Setup
11122 Resource Pay Type
11123 RMA
11124 RMA Product
11125 RMA Receipt
11126 RMA Receipt Product
11127 RMA SubStatus
11128 RTV
11129 RTV Product
11130 RTV Substatus
11131 Service Task Type
11132 Time Off Request
11133 Unique Number
11134 Work Order
11135 Work Order Characteristic (Deprecated)
11136 Work Order Details Generation Queue (Deprecated)
11137 Work Order Incident
11138 Work Order Product
11139 Resource Restriction (Deprecated)
11140 Work Order Service
11141 Work Order Service Task
11142 Work Order Substatus
11143 Work Order Type
11145 Bookable Resource Booking Quick Note
11146 Field Service Frontline Worker Configuration
11149 Incident Type Suggestion Result
11150 Incident Type Suggestion Run History
11151 Incident Type Resolution
11152 Insurance
11153 Not-to-exceed
11154 Asset Suggestion
11155 Problematic Asset Feedback
11156 Resolution
11157 Trade
11158 Trade Coverage
11161 Work order not-to-exceed
11162 Work Order Resolution
11163 CFS - IoT Alert Process Flow
11164 Geolocation Settings
11165 Geolocation Tracking
11166 Entity Configuration
11167 Geofence
11168 Geofence Event
11169 Geofencing Settings
11170 Asset Suggestions Setting
11171 Field service historical analytics
11172 Resource duration (preview)
11173 Predictive duration (preview)
11174 Predictive Work Hour Duration Setting
11175 Field Service Summary Configuration
11176 MobileSource
11177 Sales usage telemetry reports
11178 Sales usage reporting
11179 Derived insights related entity
11180 Entity derived insights
11181 msdyn_rawinsight
11182 msdyn_rawinsightentitylink
11183 Sales Copilot Email Insight
11184 Sales Copilot Insight Card State
11185 Email analytics
11308 LOB Backfill Status

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_bookingalert_sla_slaid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slaid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_bookingalert_sla_slainvokedid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slainvokedid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
sla