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Defines the amount and type of support a customer should receive.
Note
The Microsoft Dynamics 365 Field Service Entitlement table extends the Microsoft Dynamics 365 Entitlement table.
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
msdyn_AppliesTo
| Property | Value |
|---|---|
| Description | The work order entities to which the entitlement is applicable. |
| DisplayName | Applies To |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_appliesto |
| RequiredLevel | ApplicationRequired |
| Type | Picklist |
| DefaultFormValue | -1 |
| GlobalChoiceName | msdyn_entitlementappliesto |
msdyn_AppliesTo Choices/Options
| Value | Label |
|---|---|
| 690970000 | Work Order Products |
| 690970001 | Work Order Services |
| 690970002 | Both Work Order Products & Services |
msdyn_EntitlementPrioritization
| Property | Value |
|---|---|
| Description | The priority level when considering which eligible entitlement to apply, where the lower the number the higher the priority. |
| DisplayName | Entitlement Prioritization |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_entitlementprioritization |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
msdyn_PercentDiscount
| Property | Value |
|---|---|
| Description | The percent discount the entitlement applies to the work order. |
| DisplayName | % Discount |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_percentdiscount |
| RequiredLevel | None |
| Type | Double |
| ImeMode | Auto |
| MaxValue | 100 |
| MinValue | 0 |
| Precision | 2 |
msdyn_PriceListToApply
| Property | Value |
|---|---|
| Description | The price list that the entitlement applies to the work order. |
| DisplayName | Price List To Apply |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_pricelisttoapply |
| RequiredLevel | None |
| Type | Lookup |
| Targets | pricelevel |
Customized columns/attributes
Microsoft Dynamics 365 Field Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.
AllocationTypeCode
Changes from AllocationTypeCode (Microsoft Dynamics 365)
AllocationTypeCode Choices/Options
| Value | Label |
|---|---|
| 192350000 | Discount % and Price List |
entitytype
Changes from entitytype (Microsoft Dynamics 365)
entitytype Choices/Options
| Value | Label |
|---|---|
| 192350000 | Work Order |
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
- entitlement_msdyn_bookingalerts
- msdyn_entitlement_msdyn_entitlementapplication_entitlement
- msdyn_entitlement_msdyn_workorderproduct_Entitlement
- msdyn_entitlement_msdyn_workorderservice_entitlement
entitlement_msdyn_bookingalerts
Many-To-One Relationship: msdyn_bookingalert entitlement_msdyn_bookingalerts
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_bookingalert |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | entitlement_msdyn_bookingalerts |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 7f15e2bb-305a-468f-9af7-be865755a984 |
msdyn_entitlement_msdyn_entitlementapplication_entitlement
Many-To-One Relationship: msdyn_entitlementapplication msdyn_entitlement_msdyn_entitlementapplication_entitlement
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_entitlementapplication |
| ReferencingAttribute | msdyn_entitlement |
| ReferencedEntityNavigationPropertyName | msdyn_entitlement_msdyn_entitlementapplication_entitlement |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_entitlement_msdyn_workorderproduct_Entitlement
Many-To-One Relationship: msdyn_workorderproduct msdyn_entitlement_msdyn_workorderproduct_Entitlement
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_workorderproduct |
| ReferencingAttribute | msdyn_entitlement |
| ReferencedEntityNavigationPropertyName | msdyn_entitlement_msdyn_workorderproduct_Entitlement |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_entitlement_msdyn_workorderservice_entitlement
Many-To-One Relationship: msdyn_workorderservice msdyn_entitlement_msdyn_workorderservice_entitlement
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_workorderservice |
| ReferencingAttribute | msdyn_entitlement |
| ReferencedEntityNavigationPropertyName | msdyn_entitlement_msdyn_workorderservice_entitlement |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
See also
Dataverse table/entity reference
Dataverse Web API Reference