Use natural language to create conditions for branching customer journeys
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Apr 30, 2021 |
- | - |
Business value
You can use natural language to build customer journey conditions in Dynamics 365 Marketing. Use simple words to express customer profile attributes, segment names, and events in five languages (English, German, Italian, French, and Spanish). Specify the exact condition you want without complex syntax.
Feature details
Use natural language queries to:
- Describe profile attributes—for example, "Customers with CEO job title."
- Describe segment names—for example, "Customers who are in Loyalty segment."
- Join two clauses together using logic—for example, "People who live in Seattle" AND "People who live in France."
This feature will be available in United States/Europe/United Kingdom/Australia geography in August, and Canada/Asia Pacific geography in October. Availability in other geographies will be communicated at a later date.