Service Health portal classic experience overview

The Service Health portal is part of the Service Health service. The portal provides you with a customizable dashboard that tracks the health of your Azure services in the regions where you use them. In this dashboard, you can track active events like ongoing service issues, upcoming planned maintenance, or relevant health advisories. You can use the Service Health dashboard to create and manage Service Health alerts, which proactively notify you when service issues are affecting you.

This article goes through the classic portal experience. The portal is in the process of being updated to a new user interface. Some users see the experience described in this article. Others see the updated Service Health portal experience.

Service Health events

The Service Health portal tracks four types of health events that might affect your resources:

• Service issues: Problems with the Azure services that affect you right now.
• Planned maintenance: Upcoming maintenance that can affect the availability of your services in the future.
• Health advisories: Changes in Azure services that require your attention. Examples include deprecation of Azure features or upgrade requirements (like needing to upgrade to a supported PHP framework).
• Security advisories: Security-related notifications or violations that might affect the availability of your Azure services.

When events become inactive, they get placed in your health history for up to 90 days.

Get started with the Service Health portal

To open your Service Health dashboard, select Service Health under Azure services in the Azure portal. If you're using a custom dashboard, select More services and search for Service Health.

See current issues that are affecting your services

Select Service issues on the left menu to see ongoing problems in Azure services that are affecting your resources. You learn when the issue began, and what services and regions are affected. You can also read the most recent update to understand what Azure is doing to resolve the issue.

From the Service issues pane, select the Potential impact tab to see a list of the specific resources you own that might be affected by the issue. You can download a CSV file of these resources to share with your team.

See emerging issues that might affect your services

In certain situations, widespread service issues might be posted to the Azure status page before targeted communications can be sent to affected customers. To ensure that Azure Service Health provides a comprehensive view of issues that might affect you, active Azure status page issues appear in Service Health as emerging issues. When an event is active on the Azure status page, an Emerging issues banner is present in Service Health. Select the banner to see the full details of the issue.

Get links and explanations that you can download

You can get a link for the issue to use in your problem management system. You can download PDF (and sometimes CSV) files to share with people who don't have access to the Azure portal.

Get support from Microsoft

Contact support if your resource remains in an unhealthy or unusable state even after the issue is marked as resolved. Use the support links on the right of the page.

Pin a personalized health map to your dashboard

You can use filters in Service Health to show your business-critical subscriptions, regions, and resource types. You can save a filter and pin a personalized health world map to your portal dashboard.

Configure Service Health alerts

When your business-critical resources are affected, Service Health integrates with Azure Monitor to alert you via emails, text messages, and webhook notifications. Set up an activity log alert for the appropriate Service Health event. You can route that alert to the appropriate people in your organization by using action groups. For more information, see Configure alerts for Service Health.

Related content

Set up alerts so you're notified of health issues. For more information, see Best practices for setting up Azure Service Health alerts.