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Question
Monday, December 9, 2019 5:52 PM
how to configure auto reply message for the external user that send email to my user domain tell them that we change our SMTP mail from @example.com To @Test.net.sa from server site not user "auto Reply"
All replies (8)
Monday, December 9, 2019 8:57 PM
You cannot do it server-side. Use the auto-reply functionality or configure an Outlook rule.
Tuesday, December 10, 2019 1:21 AM
You can use transport rules several ways. look into below examples
https://practical365.com/exchange-server/exchange-2013-transport-rules/
Tuesday, December 10, 2019 7:42 AM
Hi,
What about creating a transport rule to block messages sent to example.com with explanation?
Go to EAC > mail flow > rule. Choose More Options, and create a new rule like: "If the sender is outside the organization, and the recipient address includes 'contoso.com', reject the message with the explanation ..."
Here is the test result:
Please pay attention that, "The recipient address includes" condition only matches messages that are sent to the recipient's primary email address.
Regards,
Lydia Zhou
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Tuesday, December 10, 2019 10:07 AM
hi Vote
thanks for you reply but i want to accept the mail for both not to reject the mail.
after i received the mail i want to notify him that we change the domain name
Thursday, December 12, 2019 2:30 AM
Hi,
Based on my knowledge, we can not only use transport rules to reach this requirement and need to use Inbox rule.
We can create a transport rule like this: "When the sender is outside and recipient address includes 'contoso.com', prepend the subject with 'External to contoso.com' "
Then create an inbox rule like: "When receive a message with 'External to contoso.com' in the subject, reply with a template".
Regards,
Lydia Zhou
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Wednesday, December 18, 2019 9:13 AM
Any updates so far? If you have solved your problem, could you share with us? Maybe it will help more people with similar problems.
Regards,
Lydia Zhou
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Tuesday, December 24, 2019 1:19 PM
Just checking in to see if above information was helpful. If you have any questions or need further help on this issue, please feel free to post back.
Regards,
Lydia Zhou
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Thursday, December 26, 2019 6:35 AM
Here is a brief summary about above replies. Hope more people with similar issues can get useful information from it.
Request:
How to configure auto reply message for the external user that send email to my user domain tell them that we change our SMTP mail from @example.com To @Test.net.sa from server site not user "auto Reply".
Solution Summary:
We can not only use transport rules to reach this requirement and need to use Inbox rule.
We can create a transport rule like this: "When the sender is outside and recipient address includes 'contoso.com', prepend the subject with 'External to contoso.com'".
Then create an inbox rule like: "When receive a message with 'External to contoso.com' in the subject, reply with a template".
Regards,
Lydia Zhou
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].