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Question
Sunday, August 7, 2016 6:05 PM
We bought someone a laptop and an external disk (WD Passport Ultra). We pulled down the WD software and tried to clone. During the boot/pre-clone, it failed consistently with a runtime error 0x14B002. I did some basic troubleshooting then contacted WD. The WD support rep told me first that I should try to clone the disk without booting. I'm not an expert on the WD version of Acronis, but even I am familiar enough with it that I (Unlike the WD Rep), know that in order to clone a boot disk, one needs to reboot to the Acronis boot manager. I reminded the "export" that I couldn't do that step since I was cloning a boot disk. The next response I got was that the laptop wasn't providing enough power to the drive (Not true, I was able to partition the drive, and Acronis recognized it as a viable disk). Then the rep put me on hold. When he came back he told me that the WD-provided software wasn't compatible with the WD product. At which point I realized he was shooting in the dark and I was wasting my time. SO.. here I am.
1) Since WD Aconis won't clone to an external disk, is there a Microsoft-recommended disk cloning util? The whole goal is to clone the laptop in its current, "as new" condition. Should there be hardware issues, or malware issues, we clone back to the laptop.
2) Has anyone used a WD Passport Ultra on Windows 10. Is there a problem with Windows 10 cloning Dell laptops to WDS?
3) Is it possible windows 10 is preventing the Acronis boot loader from working?
4) I've heard rumors that Windows 10 just does NOT permit cloning. Is it true? If that's the case, that would explain why some companies who use disk cloning as their recovery option haven't switched yet, but I'm very doubtful that MS would disable such a basic, essential tool.
All replies (3)
Sunday, August 7, 2016 10:35 PM âś…Answered
As a matter of fact I ran into trouble cloning a Windows 10 disk this morning. Acronis 2013 would not detect the SSD as a Windows 10 destination. Here's what will work. It's not a one step cloning process but it's pretty easy. Use the disk image function in Windows 10 to make an image on a third drive. Swap out the old boot drive for the new one. Boot on a Windows 10 install disk. Use the repair function to restore the image to the new drive. If it will not boot (usually happens), boot on the Windows 10 DVD again and under repair, choose the boot repair option. I have done this process 3 or 4 times without problems. If you need a Windows 10 DVD, Microsoft has a Windows 10 media creator tool which can be found with Google. Activation should not be an issue the way it's handled now. P. S. If you have Acronis, you can use its backup and restore instead of Windows system image. Acronis is faster. Let me know if you need clarification to use this solution. It's easier than it sounds.
Wednesday, August 10, 2016 6:48 AM | 1 vote
One thing please understand, Microsoft never release a disk clone product/tool, if you want to back up your disk, maybe you can try system image.
In addition, as Bill said, media creation tool can be used to create a bootable drive, you can get it from here.
https://www.microsoft.com/en-au/software-download/windows10
Regards
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Wednesday, August 10, 2016 11:06 AM | 1 vote
I have cloned several windows 10 disks using the free version of Macrium Reflect with no issues. Hope this can help you. Some of these were dell laptops and some dell and HP PC's.