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Question
Monday, November 12, 2018 4:29 PM
I have finished setting up a hybrid environment for my O365 migration. The hybrid configuration wizard completed without any issues. I created a test mailbox on my on Prem server and sent a few emails to and from the new account. I created a batch migration job. It finished the sync in about an hour without errors. I then clicked on the complete migration tab and it has been stuck in a completing status for 3 days. Any ideas why the complete is taking so long.
All replies (11)
Monday, November 12, 2018 5:22 PM
Hi.
Please check error on mailbox migration report.
Connect to Exchange Online by PowerShell.
1.
# [email protected]
# Get-MoveRequest [email protected] | Set-MoveRequest -SuspendWhenReadyToComplete:$false
# Get-MoveRequest [email protected] | Set-MoveRequest -CompleteAfter $null
# Get-MoveRequest [email protected] | Resume-MoveRequest
# Get-MigrationUserStatistics -Identity [email protected] -IncludeReport | FL
2. Please check your migration service account. Maybe lock or password expired. Who connect from Exchange Online to Exchange on Premise.
MCITP, MCSE. Regards, Oleg
Monday, November 12, 2018 7:51 PM
The accounts aren't locked. when I run the command I get
Couldn't find a move request that corresponds to the specified identity '[email protected]'.
+ CategoryInfo : NotSpecified: (:) [Get-MoveRequest], ManagementObjectNotFoundException
+ FullyQualifiedErrorId : [Server=RV-EXCHMGMT,RequestId=bb971f7f-8dce-4ca9-9486-9651dd547747,TimeStamp=11/12/2018
7:50:02 PM] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 8D37F923,Microsoft.Exchange.Management.Migr
ation.MailboxReplication.MoveRequest.GetMoveRequest
+ PSComputerName : rv-exchmgmt.rivervalleybank.com
Monday, November 12, 2018 9:12 PM
Couldn't find a move request that corresponds to the specified identity <'[email protected]'> Mailbox is not available on batch move request.
1. Please connect to Exchange Online.
Connect to Exchange Online PowerShell
2. Get-MigrationUserStatistics -Identity [email protected] -IncludeReport | FL
MCITP, MCSE. Regards, Oleg
Monday, November 12, 2018 10:41 PM
I get the same message that the migration user can't be found. Is the user the name of the mailbox I'm trying to move?
Monday, November 12, 2018 10:45 PM
Tuesday, November 13, 2018 6:50 AM
Hi Christopher,
If run the following commands in Exchange online powershell, what will you get ? Please post the result here:
Get-MigrationBatch -Identity Test1 |fl
Get-MoveRequest |Get-MigrationUserStatistics -IncludeReport | FL
Moreover, I also recommend you follow this article to check if all conditions are ready, especially step 1&2.
Best Regards,
Niko Cheng
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Tuesday, November 13, 2018 2:24 PM
PS C:\windows\system32> Get-MigrationBatch -Identity Test1 |fl
RunspaceId : ed086937-6ba8-44cd-90b7-1a1c423a5355
Identity : test1
Status : Completing
State : Waiting
Flags : None
WorkflowStage : Processing
TriggeredAction : Recount
BatchGuid : 615a8e32-51ff-4512-ae06-eed56f3c0a39
TotalCount : 1
ActiveCount : 0
StoppedCount : 0
SyncedCount : 1
FinalizedCount : 0
FailedCount : 0
FailedInitialSyncCount : 0
FailedIncrementalSyncCount : 0
CompletedWithWarningCount : 0
PendingCount : 0
ProvisionedCount : 0
ValidationWarningCount : 0
ValidationWarnings : {}
Message :
CreationDateTime : 11/9/2018 3:24:48 PM
CreationDateTimeUTC : 11/9/2018 3:24:48 PM
StartDateTime : 11/9/2018 4:21:17 PM
StartDateTimeUTC : 11/9/2018 4:21:17 PM
LastSyncedDateTime : 11/12/2018 5:36:07 PM
LastSyncedDateTimeUTC : 11/12/2018 5:36:07 PM
FinalizedDateTime :
FinalizedDateTimeUTC :
SubmittedByUser :
OwnerId : NAMPR18A005.PROD.OUTLOOK.COM/Microsoft Exchange Hosted
Organizations/RiverVallBank.onmicrosoft.com/admin
OwnerExchangeObjectId : d0eff160-45d8-4350-9fa1-eebcc2e98b91
NotificationEmails : {[email protected]}
ExcludedFolders : {}
MigrationType : ExchangeRemoteMove
BatchDirection : Onboarding
Locale : en-US
Reports : {Migration Report was created: 11/9/2018 4:01:59 PM; Migration Report URL: https://outlook
.office365.com/ecp/Migration/DownloadReport.aspx?HandlerClass=MigrationReportHandler&Name=
BatchReport.csv&DelegatedOrg=RiverVallBank.onmicrosoft.com&realm=RiverVallBank.onmicrosoft
.com&exsvurl=1&Identity=RgAAAAAj2tz7tTr5RJC6BUpB6MvkBwDqe8gEaFvSSKwnJiAE_w2VAAAEQ7QRAADqe8
gEaFvSSKwnJiAE_w2VAAAEQ8mWAAAJ, Migration Report was created: 11/9/2018 5:33:32 PM;
Migration Report URL: https://outlook.office365.com/ecp/Migration/DownloadReport.aspx?Hand
lerClass=MigrationReportHandler&Name=BatchReport.csv&DelegatedOrg=RiverVallBank.onmicrosof
t.com&realm=RiverVallBank.onmicrosoft.com&exsvurl=1&Identity=RgAAAAAj2tz7tTr5RJC6BUpB6MvkB
wDqe8gEaFvSSKwnJiAE_w2VAAAEQ7QRAADqe8gEaFvSSKwnJiAE_w2VAAAEQ8mXAAAJ, Migration Report was
created: 11/10/2018 5:51:15 PM; Migration Report URL: https://outlook.office365.com/ecp/Mi
gration/DownloadReport.aspx?HandlerClass=MigrationReportHandler&Name=BatchReport.csv&Deleg
atedOrg=RiverVallBank.onmicrosoft.com&realm=RiverVallBank.onmicrosoft.com&exsvurl=1&Identi
ty=RgAAAAAj2tz7tTr5RJC6BUpB6MvkBwDqe8gEaFvSSKwnJiAE_w2VAAAEQ7QRAADqe8gEaFvSSKwnJiAE_w2VAAA
E3H2dAAAJ, Migration Report was created: 11/11/2018 6:01:22 PM; Migration Report URL: http
s://outlook.office365.com/ecp/Migration/DownloadReport.aspx?HandlerClass=MigrationReportHa
ndler&Name=BatchReport.csv&DelegatedOrg=RiverVallBank.onmicrosoft.com&realm=RiverVallBank.
onmicrosoft.com&exsvurl=1&Identity=RgAAAAAj2tz7tTr5RJC6BUpB6MvkBwDqe8gEaFvSSKwnJiAE_w2VAAA
EQ7QRAADqe8gEaFvSSKwnJiAE_w2VAAAFVvEKAAAJ...}
IsProvisioning : False
BatchFlags : None
WorkflowControlFlags : None
AllowUnknownColumnsInCsv : False
SupportedActions : Stop, Set, Remove
SourceEndpoint : Hybrid Migration Endpoint - mail.rivervalleybank.com
TargetEndpoint :
SourcePublicFolderDatabase :
TargetDatabases : {}
TargetArchiveDatabases : {}
TargetDAGs : {}
BadItemLimit : 10
LargeItemLimit : 0
MoveOptions : {}
SkipMoving : {}
SkipMerging : {}
InternalFlags : {}
PrimaryOnly : False
ArchiveOnly : False
TargetDeliveryDomain : rivervalleybank.com
Workflow : Steps: [(Injection), (Processing)]
WorkflowTemplate :
Report :
StartAfter :
StartAfterUTC :
CompleteAfter : 11/9/2018 5:39:10 PM
CompleteAfterUTC : 11/9/2018 5:39:10 PM
Diagnostics :
DiagnosticInfo :
IsValid : True
ObjectState : Unchanged
Tuesday, November 13, 2018 2:24 PM
PS C:\windows\system32> Get-MoveRequest |Get-MigrationUserStatistics -IncludeReport | FL
The migration user Peter Rabbit can't be found.
+ CategoryInfo : NotSpecified: (:) [Get-MigrationUserStatistics], ManagementObjectNotFoundException
+ FullyQualifiedErrorId : [Server=SN1PR18MB0669,RequestId=c6d1d87c-9a26-4454-8ad8-f40d2f9eea8f,TimeStamp=11/13/201
8 2:18:08 PM] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] A969DF8A,Microsoft.Exchange.Management.Mi
gration.MigrationService.User.GetMigrationUserStatistics
+ PSComputerName : outlook.office365.com
Tuesday, November 13, 2018 4:54 PM
Something must be wrong with the user account. I created a new user account and mailbox on my OnPrem server and did a new migration. This time it went perfectly.
Wednesday, November 14, 2018 9:10 AM
Hi Christopher,
Thanks for your feedback. You can compare the problematic account with a normal account, and check if there is any difference, that could be the cause of the issue.
Best Regards,
Niko Cheng
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.
Wednesday, November 21, 2018 8:20 AM
Hi Christopher,
I'm just writing to check how's everything going? If you have any questions or needed further help on this issue, please feel free to post back. If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Best Regards,
Niko Cheng
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.