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Question
Saturday, October 27, 2018 7:25 PM
Many apps fail to run until after they have been started several times. I've had this problem with Microsoft Game apps, Microsoft New/Weather/etc., and many from other sources even though they are loaded via the Microsoft Store app which also fails to run after the first attempt.
The process is click on the app tile, the app window opens for a few second, the window disappears with no indication. After an everchanging number of attempts, the app finally stays open, the window header bar appears and usually the app runs - sometimes the window closes abruptly, again without warning or error message.
All replies (5)
Sunday, October 28, 2018 10:17 AM
silently failing seems to be the modern way of error reporting introduced with "Apps".
But at least errors are logged in event log:
Applications and Services Logs - Microsoft - Windows -Apps - "Microsoft-Windows-TWinUI/Operational"
or via Powershell:
Get-WinEvent -Log Microsoft-Windows-TWinUI/Operational | out-gridview
so get the last error an post the message.
And please give your Windows 10 build version.
The pulled 1809 version had a similar problem with IPV6 (but to my knowloedge, mulitple restarts of an app wouldn't have helped)
Sunday, October 28, 2018 7:23 PM
Sorry about omitting the version info...realized it was missing just after I posted.
Windows 10 Pro
Version 1809
Installed on 10/03/2018
OS build 17763.55
I'm including the error log for the following actions:
MS Money app started 5 times, never ran.
MS Calculator app started twice, ran on second try.
MS News app (had been running previously) started 5 times, never ran.
10/28/2018 14:52:21 5961 Error Activation for Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:52:03 5961 Error Activation for Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:51:49 5961 Error Activation for Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:51:46 5961 Error Activation for Microsoft.Windows.Cortana_cw5n1h4txyewy!CortanaUI failed. Error code: The media is write protected.. Activation phase: PLM prepare for activation
10/28/2018 14:51:38 5961 Error Activation for Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:51:29 5961 Error Activation for Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:51:19 5961 Error Activation for Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:49:43 5961 Error Activation for Microsoft.WindowsCalculator_8wekyb3d8bbwe!App failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:49:36 5961 Error Activation for Microsoft.Windows.Cortana_cw5n1h4txyewy!CortanaUI failed. Error code: The media is write protected.. Activation phase: PLM prepare for activation
10/28/2018 14:49:21 5961 Error Activation for Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:49:08 5961 Error Activation for Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:48:30 5961 Error Activation for Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:48:19 5961 Error Activation for Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:48:08 5961 Error Activation for Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance failed. Error code: Unknown HResult Error code: 0x80040904. Activation phase: COM App activation
10/28/2018 14:43:20 5961 Error Activation for Microsoft.Windows.Cortana_cw5n1h4txyewy!CortanaUI failed. Error code: The media is write protected.. Activation phase: PLM prepare for activation
Sunday, October 28, 2018 7:54 PM
"Error code: The media is write protected" : did you change ownership or permissions in "C:\Windows\SystemApps" or "C:\ProgramData\Microsoft\Windows\AppRepository"?
you can try Fix problems with apps from Microsoft Store
But as the rollout of 1809 was stopped due to various bugs, you might consider rolling back to a more stable version of Windows 10.
Monday, October 29, 2018 3:06 AM
I had the problem with version 1803 as well.
As for changing ownership or permissions on those folders, I don't ever remember ever changing ownership/permissions on any folders. If you know what they should be I can check them or let you know. FYI, I can't view the Security tab data for C:\ProgramData\Microsoft\Windows\AppRepository.
I went to the Fix problems... link where I was reminded that the Microsoft Store app is one of those apps that doesn't always run. Anyway, I tried a variety of the methods, Resetting, Terminating, Uninstalling, etc. Sometimes an app would behave once or twice and then revert to the original status.
When I tried the Windows Store Apps Troubleshooter, it reported "Problem found - Hanging or crashing apps - Not fixed. Detection details come up with the following:
Informational - Service Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.
Monday, October 29, 2018 10:00 AM
Hi，
Please see the Issue 1 in the following link to see if any help:
Microsoft Store Apps fail to start if default registry or file permissions modified
https://support.microsoft.com/en-us/help/2798317/microsoft-store-apps-fail-to-start-if-default-registry-or-file-permiss
Hope it could be helpful.
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