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How to enable Outlook mention in my Company

Question

Monday, July 17, 2017 11:06 AM

Hello there.
I see A lot of topics that said
that outlook must be office 2016 + Exchange 2016
I have both of them and still the outlook mention not working,
Need do especially for that?

All replies (9)

Tuesday, July 18, 2017 6:21 AM

Hello there.
I see A lot of topics that said
that outlook must be office 2016 + Exchange 2016
I have both of them and still the outlook mention not working,
Need do especially for that?

Hi,

What's your detailed Outlook 2016 version number? You can go to File > Office Account to collect the detailed Office product information and version number. Click About Outlook to view the detailed Outlook 2016 version.

The @mention feature is introduced after Office 365 ProPlus Current Channel version 1609 (Build 7369.2024) and Office 2016 Deferred Channel Version 1609 (Build 7369.2118).

In your scenario, please make sure you have installed the latest updates for your Outlook 2016. You can click File > Office Account > Update Options > Update Now.

Best Regards,

Winnie Liang 

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].


Tuesday, July 18, 2017 2:36 PM

I will check ASAP
and in OWA it should work as well, Right?
It not working there as well, Maybe CU needed? or and KB on the servers?


Friday, July 21, 2017 2:45 AM

I will check ASAP
and in OWA it should work as well, Right?
It not working there as well, Maybe CU needed? or and KB on the servers?

Hi,

Have you updated your Office 2016 and tested for the @mentions features in Outlook 2016?

Based on my knowledge, the @mentions feature is not available in OWA 2016 currently. It is supported in Outlook on the Web for Office 365 (Exchange Online) and the web page for Outlook.com.

Anything unclear about this feature, feel free to let us know :)

Best Regards,

Winnie Liang

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].


Friday, July 21, 2017 7:35 AM

I will check ASAP
and in OWA it should work as well, Right?
It not working there as well, Maybe CU needed? or and KB on the servers?

Hi,

Have you updated your Office 2016 and tested for the @mentions features in Outlook 2016?

Based on my knowledge, the @mentions feature is not available in OWA 2016 currently. It is supported in Outlook on the Web for Office 365 (Exchange Online) and the web page for Outlook.com.

Anything unclear about this feature, feel free to let us know :)

Best Regards,

Winnie Liang

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].

Not yet tested,
Have some GPO that block the option to install OFFICE 2016 so i am waiting to stop it on My computer so i can test it.
I see, It isn't working on Owa, When it be applicabile on Owa


Monday, July 24, 2017 2:38 AM

I am not sure when the @mentions feature would be available in OWA 2016. I suggest you can follow up the Exchange Team Blog for the feature updates in Exchange and OWA:

https://blogs.technet.microsoft.com/exchange/

Regards,

Winnie Liang

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].


Monday, July 24, 2017 5:40 PM

Hello there.
I see A lot of topics that said
that outlook must be office 2016 + Exchange 2016
I have both of them and still the outlook mention not working,
Need do especially for that?

Hi,

What's your detailed Outlook 2016 version number? You can go to File > Office Account to collect the detailed Office product information and version number. Click About Outlook to view the detailed Outlook 2016 version.

The @mention feature is introduced after Office 365 ProPlus Current Channel version 1609 (Build 7369.2024) and Office 2016 Deferred Channel Version 1609 (Build 7369.2118).

In your scenario, please make sure you have installed the latest updates for your Outlook 2016. You can click File > Office Account > Update Options > Update Now.

Best Regards,

Winnie Liang 

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].

mine is 16.0.4266.1001
which update should I do?
I mean there any SP I could install?
or Should I download all From the start?


Tuesday, July 25, 2017 2:11 AM

Hi,

For version 16.0.4266.1001, it is the Office 2016 MSI version not click-to-run.

The @mentions feature is not supported in MSI version (Volume License version). If you want to replace your MSI version with click-to-run version Office 2016, you can purchase the Office 356 ProPlus application:

https://support.office.com/en-us/article/About-Office-365-ProPlus-in-the-enterprise-9f11214c-911d-4e3c-9993-a566f12b1a68 

Regards,

Winnie Liang

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].


Thursday, July 27, 2017 5:37 PM

oh, that why...
we On office 2016 MSI

When will release the SP1  for Office 2016 MSI


Friday, July 28, 2017 11:10 AM

oh, that why...
we On office 2016 MSI

When will release the SP1  for Office 2016 MSI

Currently, I am not sure the exact date when the Office 2016 SP1 would be released. Personal suggestion, please follow the article below to always keep your Office applications with the latest updates:

https://support.office.com/en-us/article/Office-Updates-a118ec61-f007-492f-bfa5-5a6f764d5471

Maybe some new features which are supported in click-to-run version would be added for MSI version in the future updates.

Regards,

Winnie Liang

 

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].