Share via


Missing Microsoft Teredo Tunneling Adapter from Legacy Hardware cannot play microsoft games online

Question

Thursday, January 16, 2020 9:07 PM

this is another topic about a mass problem currently with windows 10, i was able to play forza online about 5 months ago, i made a new system about 3 months ago and decided to reinstall forza, but i keep getting errors like teredo in unable to qualify and server connection is blocked....

When clicking Action/Add Legacy Hardware/Next/Install the hardware that I manually select from a list (Advanced)/Network adapters/Microsoft
It's not in the list at all.

I tried this post called How to install Teredo Tunneling Pseudo-Interface on Windows 10 and it mentioned 

1. Open Windows Registry Editor.
2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters
3. Set the DisabledComponents Value data to 0 (Zero) and select OK.
4. Close Registry Editor.
5. Restart your computer.
6. (Windows should reinstall Teredo Tunneling adapter automatically.)

There are no DisabledComponents.

i have also tried

1. Press Windows key + x and select Command prompt (Admin).

2. Type "netsh" and ENTER.

3. Type "int teredo" and ENTER.

4. Type "set state disabled" and ENTER.

5. Open Device Manager and uninstall "Teredo Tunneling Pseudo-Interface".

6. Open command prompt with administrator credentials once again.

7. Type "netsh" and ENTER.

8. Type "int ipv6" + ENTER.

9. Type "set teredo client" + ENTER.

10. Open Device Manager and Scan for new hardware.

11. Select "Show hidden devices" from the View menu. You will now see that it is present without errors.

tried everything on https://beta.support.xbox.com/help/Hardware-Network/connect-network/troubleshoot-party-chat

i cannot play ANY games online that i bought through Microsoft store.

windows 10 pro, fully updated.....

- tryed to reinstall windows via upgrade so i can keep all files and programs, this did not fix the issue.

- To reply #1

sfc /scannow

Windows Resource Protection did not find any integrity violations.

did not work.

-to reply #2

this did not work at all, keep in mind teredo is still not showing up in device manager...

All replies (7)

Friday, January 17, 2020 12:22 AM

  1. Select Command Prompt (or PowerShell) with administrative privileges.
  2. Once you are in, key the following command: sfc /scannow.
  3. Press Enter to run the command.

Now recheck.

If still missing then you need to reinstall OS.

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP


Friday, January 17, 2020 2:22 AM

Firstly, go to Services then looking for IP helper, right-click and select restart.

Open CMD and type the following:

netsh int teredo set state natawareclient

That should re-enable it plus make it aware of a NAT firewall you may be behind.

Also check this reference:

NAT type on Windows 10 displays "Teredo is unable to qualify"

https://beta.support.xbox.com/help/Hardware-Network/connect-network/troubleshoot-party-chat

Regards

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].


Saturday, January 18, 2020 4:40 PM

replied in main topic for easy understanding


Saturday, January 18, 2020 4:41 PM

replied in main topic for easy understanding

i followed all steps on https://beta.support.xbox.com/help/Hardware-Network/connect-network/troubleshoot-party-chat

this issue is widespread for win 10 users....

my firewall is wide open....


Saturday, February 8, 2020 7:24 AM

A quick follow-up to check if you have any update?

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].


Saturday, April 4, 2020 5:10 AM

have the same Issue nothing works


Monday, July 13, 2020 1:08 PM

same issue, any solutions?