Another user on this device uses this Microsoft account, so you can't add it here

Question

_{Saturday, March 28, 2020 11:45 AM}

I have changed microsoft account password and removed all trusted devices. After that I tried to add microsoft account on my Laptop but following message pops up and i am unable to link my device to my microsoft account. "Another user on this device uses this Microsoft account, so you can't add it here"

All replies (2)

_{Saturday, March 28, 2020 12:26 PM}

Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-another-user-on-this-device-uses-this-microsoft-account-in-windows-10

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Microsoft MVP (Windows and Devices for IT)

Windows Insider MVP

Windows Help & Support [www.kapilarya.com]

_{Monday, March 30, 2020 4:49 AM}

Hi,

Please open the Computer Management, and go to System Tools /Local Users and Groups /Users, check if there is any hidden account there. If exits, right click the un-hide it and login to check if there is any problems.

For your reference:

Another user on this device uses this Microsoft account, so you can't add it here.

https://social.technet.microsoft.com/Forums/windows/en-US/e9a26b65-442d-4248-9936-bce1a7d0ca66/another-user-on-this-device-uses-this-microsoft-account-so-you-cant-add-it-here?forum=win10itprogeneral

Hope can help you. Have a nice day!

Best Regards,

Kiki

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