Date/Time (UTC) in Message Trace Exchange Online Not Match with Time to Send

Question

_{Monday, February 6, 2017 3:37 AM}

Hi,

i have question, last week i try to trace message in exchange online office 365.

but time result in message trace not match with time when sender send email.

in message trace time can see 07:14:23, see this picture :

https://drive.google.com/open?id=0BwTI8Nois06gOWtud3NEOWE1WUk

in outlook time can see 14:14 (rigth time), see this picture :

https://drive.google.com/open?id=0BwTI8Nois06gUzU3VUFCQTNXZDg

how to match time between message trace and outlook ?

any ideas ?

Thanks

Novih

All replies (4)

_{Tuesday, February 7, 2017 10:17 AM ✅Answered}

Hi Novih,

Please check if the Time Zone settings for Exchange server and your local computer are different.

Additionally, this forum focuses on some general discussion about Office 365 ProPlus which is the version of Office that comes with many Office 365 plans. If you have any question about the message tracking in Exchange Online forum, it is better to ask a question in Exchange Online forum for more help:

http://social.technet.microsoft.com/Forums/en-US/home?forum=onlineservicesexchange

Regards,

Winnie Liang

Please remember to mark the replies as answers if they help.
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_{Tuesday, February 7, 2017 10:45 AM}

You can correct this via running two commands on the affected maibox

1. set-mailboxcalendarconfiguration

- https://technet.microsoft.com/en-us/library/dd335075(v=exchg.160).aspx Look for below parameters

WorkingHoursEndTime

WorkingHoursstartTime

WorkingHoursTimeZone

2. 

Set-MailboxRegionalConfiguration -TimeZone 

_{Wednesday, February 8, 2017 2:04 AM}

Hi winnie,

thanks for reply.

i not used exchange server on premises. and my local time zone in my local computer is correctly.

but time in message trace is wrong not same with my local computer.

anyway, thanks i will try to ask forum exchange online.

Regards,

Novih

_{Wednesday, February 8, 2017 2:06 AM}

hi akabe,

yesterday i have try.

but still wrong time in message trace office 365.

Thanks

Novih