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Remote Server returned '554 5.2.0 STOREDRV.Deliver.Exception:StoragePermanentException.MapiExceptionDatabaseError

Question

Wednesday, February 17, 2016 12:04 PM

Hi Friends,

We just hard repair our one database from dirty shutdown state. Mailbox is mounted successfully and mail started flowing for those database users. But 5-6 users are unable to send/receive emails-

When I tried to send email to one of problematic Mailbox, got this bounce back email-

Diagnostic information for administrators:
Generating server: mail.mydomain.com
[email protected]
mail.mydomain.com
Remote Server returned '554 5.2.0 STOREDRV.Deliver.Exception:StoragePermanentException.MapiExceptionDatabaseError; Failed to process message due to a permanent exception with message Cannot complete delivery-time processing. ..., 20.52176:000F6C821400103100000000, 20.50032:000F6C828417000000000000, 255.23226:000F6C82, 255.27962:0A000000, 255.27962:0E000000, 255.31418:31800100, 16.55847:EA000000, 17.43559:540400001201000000000000DA00000000000000, 4.32881:54040000, 0.50035:000F6C82, 4.64625:54040000, 20.52176:000F6C821400F01FA3000000, 20.50032:000F6C828417001131800100, 0.50128:00000000, 255.1494:00000000, 4.65304:0F010480, 4.65480:BBF9FFFF, 8.41344:FF3D76846921A242A28A225F7D2EBC4335300000, 1.35200:10730000, 1.63456:E0B70000, 8.41344:FF3D76846921A242A28A225F7D2EBC431A010480, 1.35200:10730000, 8.41344:FF3D76846921A242A28A225F7D2EBC43A28A225F, 1.35200:10730000, 4.64456:54040000, 0.50784:54040000, 255.1750:FF3D7684, 255.1494:A28A225F, 4.65304:0F010480, 4.65480:BBF9FFFF, 8.41344:FF3D76846921A242A28A225F7D2EBC4335300000, 1.35200:10730000, 1.63456:E0B70000, 8.41344:FF3D76846921A242A28A225F7D2EBC431A010480, 1.35200:10730000, 8.41344:FF3D76846921A242A28A225F7D2EBC43A28A225F, 1.35200:10730000, 4.64456:54040000, 0.50784:54040000, 255.1750:00000000, 0.50288:00000000, 4.23354:54040000, 0.25913:5D1C0000, 255.21817:54040000 [Stage: Delivery]'
Original message headers:
Received: from mail.mydomain.com (10.10.10.1) by mail.mydomain.com
* (10.10.10.1) with Microsoft SMTP Server (TLS) id 15.0.620.29; Wed, 17 Feb*
* 2016 14:23:59 +0530*
Received: from mail.mydomain.com ([10.10.10.1]) by mail ([10.10.10.1])
* with mapi id 15.00.0620.020; Wed, 17 Feb 2016 14:23:59 +0530*
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary

I tried to move problematic mailboxes to another database but getting below error-

The operation couldn't be performed because object 'xyz' couldn't be found on 'Microsoft.Exchange.Data.Storage.MailboxSession '.

Please help me to diagnose the issue. 

Thanks in advance

Thanks, Manoj

All replies (2)

Wednesday, February 17, 2016 3:19 PM ✅Answered | 1 vote

Additionally, you should plan on moving all of your users out of that database.

http://blogs.technet.com/b/exchange/archive/2015/05/01/new-support-policy-for-repaired-exchange-databases.aspx

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Wednesday, February 17, 2016 2:25 PM

Try command:

New-MailboxRepairRequest -Mailbox "your mailbox" -CorruptionType ProvisionedFolder,SearchFolder,AggregateCounts,Folderview