Visual studio community fails to install (setup operation failed)

Question

_{Saturday, March 18, 2017 1:30 PM}

I downloaded the install file and attempted to install, however, no matter what I try I keep getting the same error the error log is as follows

[7744:0021][2017-03-18T13:20:57] Error 0x80131500: 
   at Newtonsoft.Json.JsonTextReader.ReadStringIntoBuffer(Char quote)
   at Newtonsoft.Json.JsonTextReader.ParseString(Char quote, ReadType readType)
   at Newtonsoft.Json.JsonTextReader.ReadStringValue(ReadType readType)
   at Newtonsoft.Json.JsonTextReader.ReadAsString()
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
   at Newtonsoft.Json.JsonSerializer.Deserialize[T](JsonReader reader)
   at Microsoft.VisualStudio.Setup.Serialization.ModelSerializer`1.Deserialize(TextReader reader)
   at Microsoft.VisualStudio.Setup.Cache.InstanceRepository.GetInstance()
   at Microsoft.VisualStudio.Setup.Cache.CacheRepository.<GetInstances>d__27.MoveNext()
   at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)
   at Microsoft.VisualStudio.Setup.Engine.VerifyInstallationPath(IServiceProvider services, String installationPath, IInstance instance, IQuery query)
   at Microsoft.VisualStudio.Setup.Engine.Install(Product product, String destination, CancellationToken token)Unterminated string. Expected delimiter: ". Path 'packages[316].id', line 1, position 52853.

any help would be greatly appreciated

All replies (2)

_{Monday, March 20, 2017 7:28 AM | 1 vote}

Hi Lite5h4dow,

Thank you for posting in MSDN forum

Please navigate to path:

%ProgramData%\Microsoft\VisualStudio\Packages_Instances\instance> where "instance" is an 8 character Hex string

Rename or delete the file.

After that, make sure windows update is up-to-date, clean up the %temp% folder and temporarily disable any antivirus software, reboot the computer and download a web installer from https://www.visualstudio.com/downloads/ to re-run the VS 2017 RTM installer as administrator again.

Best Regards,

MSDN Community Support
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_{Thursday, February 22, 2018 4:19 PM}

Thanks this Work for me..