Encrypted files are not opening after changing my password.

Question

_{Tuesday, January 2, 2018 5:23 PM}

I changed my windows password through computer management, local users and Groups, users, user name. After restarting the machine and trying to open the encrypted files this is the information it give me "Your do not have permission to open this files. see the owner of the file or an administrator to obtain permission" Please how do i solve this problem?

All replies (3)

_{Tuesday, January 2, 2018 9:54 PM}

to change your own password you should have used the normal "Change Password" dialog from the logged in user account. 

Changing a password from the Computer Management dialog displays a warning dialog with the following text, which you seem to have overlooked:
"Resetting this password might cause irreversible loss of information for this user account.
For security reasons, Windows protects certain information by making it impossible to access if the user`s password is reset."
Now you know what this message meant.

But you only need to re- import your backup of the encryption key.

You did of course create a backup of the key, did you?! 

_{Wednesday, January 3, 2018 11:19 AM}

Hi samarithan,

How to open an encrypted file if access is denied in Windows

http://www.thewindowsclub.com/open-encrypted-file-access-denied-windows

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Lost access to my encrypted files

https://superuser.com/questions/462971/ive-lost-access-to-my-encrypted-files

Hope it will be helpful to you

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_{Sunday, January 28, 2018 10:46 AM}

Hi,

Haven't received your message a few days, was your issue resolved?
I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
Best regards,
Carl

Please remember to mark the replies as answers if they help.
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