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Device blocked on exchange server

Question

Wednesday, May 25, 2016 3:00 PM

Hi Everyone,

many users are reporting that their device are getting blocked. we have default open policy for everyone so there is no restriction on exchange server level.  Reason showing below

Device access state reason:

Individual

please suggest.

Subject: Your mobile device has been denied access to the server via Exchange ActiveSync because of server policies.

Your mobile device won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server.

Information about your mobile device:

Device model:

iPad3C6

Device type:

iPad

Device ID:

ApplDLXKD0RKF18W

Device OS:

iOS 9.1 13B143

Device user agent:

Apple-iPad3C6/1302.143

Device IMEI:

Exchange ActiveSync version:

14.1

Device access state:

Blocked

Device access state reason:

Individual

Regards,

Manjeet Singh

All replies (1)

Friday, May 27, 2016 9:47 AM

Hi,

Please check & enable Allow Non Provisionable Devices

https://technet.microsoft.com/en-in/library/bb123994(v=exchg.141).aspx

Thanks,

Ashish