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Bitlocker GPO - Require additional authentication at startup - Enabled, but not offering option to set PIN

Question

Tuesday, August 7, 2018 2:38 PM

I'm setting up a Surface Pro 5 - m3, Windows 10. I have enabled several options for Bitlocker via GPO, one of which is Require additional authentication at startup, so that the user must enter a PIN before windows will load.

Using rsop.msc, I can see that the relevant GPO is enabled.

However, when i come to activate/manage bitlocker, there is no option to set a PIN, just to use a USB flash drive, or have it unlocked automatically.

This same policy has worked fine on the last 5+ Dell Optiplex and Inspiron desktops that I have set up, but I cannot figure out what the problem is with this tablet?!

Also, device manager shows that that TPM is version 2.0, and is working correctly.

All replies (3)

Thursday, August 9, 2018 11:03 AM ✅Answered

I needed to enable "Enable use of BitLocker Authentication requiring preboot keyboard input on slates" in my GPO.


Wednesday, August 8, 2018 6:38 AM

Hi,

Are you suffering from the missing Authenticated Users in the delegation tab of your new GPO? You've removed Authenticated Users from the scope tab (that's fine) but then you have to add the Authenticated users group to your Delegation tab with READ permissions.

Have you checked if any system event log could provide some information?

Run "gpresult /v >output.txt" this not only showed you what was being applied but what the setting was. If another GPO was setting was enabled and set with a higher precident than the default.

Regards,

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Wednesday, August 8, 2018 2:30 PM

Hi Carl,

Thanks for your reply.

Authenticated Users has READ and APPLY GROUP POLICY allowed.

I'm not sure where to look regarding the system event log - could you tell me what events pertain to BitLocker GPOs being active but not implemented?

Please see below for the result of gpresult ...

Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0
¸ 2018 Microsoft Corporation. All rights reserved.

Created on ?08/?08/?2018 at 15:20:50

RSOP data for  on XXX : Logging Mode

OS Configuration:            Member Workstation
OS Version:                  10.0.17134
Site Name:                   XXX
Roaming Profile:             
Local Profile:               
Connected over a slow link?: No

COMPUTER SETTINGS

    CN=XXX,OU=XXX,OU=Computers,OU=MyBusiness,DC=XXX,DC=XXX
    Last time Group Policy was applied: 07/08/2018 at 14:21:45
    Group Policy was applied from:      XXX.XXX.XXX
    Group Policy slow link threshold:   500 kbps
    Domain Name:                        XXX
    Domain Type:                        Windows 2008 or later

    Applied Group Policy Objects
   
        Windows Update - Clients
        Time Sync Clients
        Default Domain Policy
        Bitlocker Policy

    The following GPOs were not applied because they were filtered out
   
        Local Group Policy
            Filtering:  Not Applied (Empty)

    The computer is a part of the following security groups
   
        BUILTIN\Administrators
        Everyone
        BUILTIN\Users
        NT AUTHORITY\NETWORK
        NT AUTHORITY\Authenticated Users
        This Organization
        XXX
        Domain Computers
        Authentication authority asserted identity
        System Mandatory Level
        
    Resultant Set Of Policies for Computer
   

        Software Installations
       
            N/A

        Startup Scripts
       
            N/A

        Shutdown Scripts
       
            N/A

        Account Policies
       
            GPO: Default Domain Policy
                Policy:            MaximumPasswordAge
                Computer Setting:  60

            GPO: Default Domain Policy
                Policy:            MinimumPasswordAge
                Computer Setting:  2

            GPO: Default Domain Policy
                Policy:            LockoutBadCount
                Computer Setting:  N/A

            GPO: Default Domain Policy
                Policy:            PasswordHistorySize
                Computer Setting:  12

            GPO: Default Domain Policy
                Policy:            MinimumPasswordLength
                Computer Setting:  8

        Audit Policy
       
            N/A

        User Rights
       
            N/A

        Security Options
       
            GPO: Default Domain Policy
                Policy:            PasswordComplexity
                Computer Setting:  Enabled

            GPO: Default Domain Policy
                Policy:            ClearTextPassword
                Computer Setting:  Not Enabled

            GPO: Default Domain Policy
                Policy:            ForceLogoffWhenHourExpire
                Computer Setting:  Not Enabled

            GPO: Default Domain Policy
                Policy:            RequireLogonToChangePassword
                Computer Setting:  Not Enabled

            GPO: Default Domain Policy
                Policy:            LSAAnonymousNameLookup
                Computer Setting:  Not Enabled

            GPO: Default Domain Policy
                Policy:            @wsecedit.dll,-59058
                ValueName:         MACHINE\System\CurrentControlSet\Control\Lsa\NoLMHash
                Computer Setting:  1

        Event Log Settings
       
            N/A

        Restricted Groups
       
            N/A

        System Services
       
            N/A

        Registry Settings
       
            N/A

        File System Settings
       
            N/A

        Public Key Policies
       
            N/A

        Administrative Templates
       
            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\TimeProviders\NtpClient\EventLogFlags
                Value:       0, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVManageDRA
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\TimeProviders\NtpClient\Enabled
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVRecoveryKey
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Windows Update - Clients
                Folder Id: Software\Policies\Microsoft\Windows\WindowsUpdate\AU\NoAutoRebootWithLoggedOnUsers
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSActiveDirectoryInfoToStore
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSRecovery
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSHideRecoveryPage
                Value:       0, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSRecoveryKey
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\EncryptionMethod
                Value:       3, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\UseTPMKey
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Default Domain Policy
                Folder Id: Software\Policies\Microsoft\Windows\System\EnableLogonScriptDelay
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\TPM\RequireActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\TimeProviders\NtpClient\SpecialPollInterval
                Value:       16, 14, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\Parameters\NtpServer
                Value:       49, 0, 57, 0, 50, 0, 46, 0, 49, 0, 54, 0, 56, 0, 46, 0, 49, 0, 54, 0, 46, 0, 50, 0, 49, 0, 49, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSManageDRA
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\TimeProviders\NtpClient\ResolvePeerBackoffMinutes
                Value:       15, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSEncryptionType
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVRecovery
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\ActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\RequireActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Windows Update - Clients
                Folder Id: Software\Policies\Microsoft\Windows\WindowsUpdate\AU\NoAutoUpdate
                Value:       0, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVActiveDirectoryInfoToStore
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\DisallowStandardUserPINReset
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\UseTPMPIN
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Windows Update - Clients
                Folder Id: Software\Policies\Microsoft\Windows\WindowsUpdate\AU\AUOptions
                Value:       4, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\EncryptionMethodNoDiffuser
                Value:       3, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\ActiveDirectoryInfoToStore
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\Parameters\Type
                Value:       78, 0, 84, 0, 80, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\UseAdvancedStartup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Default Domain Policy
                Folder Id: Software\Policies\Microsoft\Windows\System\AsyncScriptDelay
                Value:       0, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVEncryptionType
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVRecoveryPassword
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSRecoveryPassword
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\UseTPMKeyPIN
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\TimeProviders\NtpClient\CrossSiteSyncFlags
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Windows Update - Clients
                Folder Id: Software\Policies\Microsoft\Windows\WindowsUpdate\AU\ScheduledInstallDay
                Value:       7, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\EnableBDEWithNoTPM
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\UseTPM
                Value:       2, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\OSRequireActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Windows Update - Clients
                Folder Id: Software\Policies\Microsoft\Windows\WindowsUpdate\AU\AutomaticMaintenanceEnabled
                State:       disabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVRequireActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\FVE\FDVHideRecoveryPage
                Value:       0, 0, 0, 0
                State:       Enabled

            GPO: Windows Update - Clients
                Folder Id: Software\Policies\Microsoft\Windows\WindowsUpdate\AU\ScheduledInstallTime
                Value:       7, 0, 0, 0
                State:       Enabled

            GPO: Time Sync Clients
                Folder Id: Software\Policies\Microsoft\W32time\TimeProviders\NtpClient\ResolvePeerBackoffMaxTimes
                Value:       7, 0, 0, 0
                State:       Enabled

            GPO: Bitlocker Policy
                Folder Id: Software\Policies\Microsoft\TPM\ActiveDirectoryBackup
                Value:       1, 0, 0, 0
                State:       Enabled