New-TestCASConnectivityUser.ps1 – Mailbox could not be created. Verify that OU (Users) exists fails

Question

_{Thursday, July 30, 2015 11:09 AM}

Hi there,

new-TestCasConnectivityUser.ps1 fails with Verify that OU ( Users ) exists. Check screenshot.

Note that I have made sure the script contains the full OU path to tackle the possible issue described here: http://theucguy.net/new-testcasconnectivityuserps1-script/

But still it does not work.

The environment is Exchange 2010. Any ideas?

Could it be something with permissions? I logged into the windows computer with domain admin account and started the exchange management shell. In the upper corner of the shell it says "Machine" instead of "Administrator" which concerns me.

Pls help me out.

Thanx in advance.

Regards,

Chris

All replies (2)

_{Friday, July 31, 2015 5:58 AM ✅Answered | 1 vote}

Hi,

If the OU (CN=Users, DC=XX, DC=XXX, DC=XXXX) is existed in your ADUC, please confirm whether the password you imported didn’t meet complexity requirements. I suggest we can use the administrator password for this new created test user.

If the issue persists though the password is correct, please run the following command to have a try:

Get-MailboxServer | .\new-TestCasConnectivityUser.ps1 -OU domain.com/users

Regards,

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Winnie Liang
TechNet Community Support

_{Thursday, July 30, 2015 11:24 AM}

Hi Chris,

What about this one.

You receive misleading information when you run the "New-TestCasConnectivityUser.ps1" script on an Exchange Server 2010 server:

https://support.microsoft.com/en-us/kb/2277649#/en-us/kb/2277649

What is your rollup version?

Do you have SCOM server inplace.?

Regards,

Satyajit

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