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Question
Saturday, June 20, 2020 9:46 AM
my Microsoft visual studio installer is stuck at this stage. i used to have it earlier but then i had deleted it long time back. now when i go to the installer website it downloaded the file but when i click on it i gt stuck on this(image shared below). i have tried to reinstall it multiple times and its still stuck at that error and i also downloaded from the website thrice and tried the installation again with fail. why is this happening?
(Repeat i cant add the image so ill type everything in order
Visual Studio Installer
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||(green meter on max)
Preparing: C: \Users\hp\appdata\localtemp\98287ecb4b25b81dea\vs_setup_bootstrapper.json
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All replies (2)
Monday, June 22, 2020 12:26 PM ✅Answered
i found the solution it was happening bcuz of this app avg antivirus something. control panel couldnt uninstall it so i removed it using cc cleaner and then tried the installation and it worked
Monday, June 22, 2020 8:03 AM
Hi Ghulam,
Welcome to MSDN forum.
Could you try to update your Windows to the latest version and reboot your computer?
In order for us to investigate this further, please provide us with relevant logs. You can download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link in here. Thanks for your understanding.
If you can’t upload images here, please add a reply in this thread and wait to verify your account.
Looking forward to hearing from you.
Sincerely,
Anna
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