W10 net view system error 64

Question

_{Friday, August 31, 2018 4:36 AM}

Hello,

I'm having issues with a Surface Pro running Windows 10.

I'm trying to configure a scanner to access a share on the computer via SMB.

After no success I then tried connecting to the same share via a Windows XP computer as I believe the XP computer is likely to emulate the scanner.

I can ping the W10 computer by IP address

Both net view and net use fail by IP address with system error 64

I have checked the following:

- that the wireless network is classified as private

• that network discovery and sharing is allowed for private networks
• I have disabled the Windows firewall for private networks
• net view does work on the computer itself (e.g. net view \127.0.0.1)
• I have enabled SMB 1.x (both client and server on the W10 computer)

Appreciate suggestions on other things to try

Thanks

Vaughan

All replies (6)

_{Tuesday, September 4, 2018 11:29 AM ✅Answered | 1 vote}

Hi,

According to the current situation, I suggest that you edit group policies by the following steps:

1. Press Windows + R and type gpedit.msc in the search box.
2. Turn to Computer Configuration-> Administrative Templates-> Network-> Lanman Workstation.
3. Double click on Enable insecure guest logons.
4. Check Enable option and click OK.

In order to help you better, would you like to share error message through OneDrive and attach the shared link in your reply?

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Hope these are helpful.

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_{Tuesday, September 4, 2018 1:23 PM}

Hi Cloris,

Thank you for responding.

That is a good suggestion.

I don't have access to the computer at the moment, but when I next have access I will try your suggestion and advise the outcome.

Thank you

Regards,

Vaughan

_{Thursday, September 6, 2018 9:02 AM}

Hi, 

Was your issue resolved? 

If yes, please mark the helpful reply as answer in order that other community members could find the helpful reply quickly.

If no, please reply and tell us the current situation in order to provide further help.

Best

Please remember to mark the replies as answers if they help.
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_{Thursday, September 6, 2018 10:09 AM}

Hi Cloris,

I've not yet had a chance to test your suggestion.

However once I have access to the PC, I will do so and advise the outcome.

Thank you

Regards,

Vaughan

_{Monday, September 10, 2018 12:19 AM}

Hi Cloris,

Thanks for your suggestion

That worked

Regards,

Vaughan

_{Sunday, February 24, 2019 2:18 AM}

no it did not do a thing to resolve this