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"Sync your settings" options are unavailable - linked account issue?

Question

Wednesday, April 18, 2018 5:53 AM | 1 vote

Since I reinstalled a PC from scratch to upgrade to the 17133 build (now upgraded to 17134.1) - I have been unable to turn on "Sync your settings".

This is a domain joined machine, with a linked Microsoft Account - however the link does not seem to be properly configured? For example, the account picture does not sync as it used to do, and I miss link information on the "Your info" tab. There does not seem to be any restrictions through Group Policy. 

Here is how it looks: 

All replies (3)

Thursday, April 19, 2018 10:14 AM ✅Answered | 1 vote

Hi,

According to the Microsoft website provided, if your machine is domain joined, you will notice your "Sync my settings" option is disabled for your MSA account. Thanks for submitting feedback regarding this! We've removed support for syncing of settings for MSA accounts on domain joined machines. 

The issue happened after releasing Windows 10 1703. Some people provide two workarounds in the link below.

1. Check the "Access work or school" page - if you have an Office365 account listed there

removing my Office365 account from the "Access work or school" page.

2.Change the registry. Check the adjordje’s reply.

https://social.technet.microsoft.com/Forums/windows/en-US/800efd49-5252-4d80-9c02-ce82d6f47af4/sync-settings-not-available-for-windows-10-build-1703-for-workplace-domain-joined-desktops?forum=win10itprogeneral

Hope it will be helpful to you

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Tuesday, May 1, 2018 6:56 AM

Many thanks, appreciated!


Thursday, April 25, 2019 1:57 PM

It doesn't need to be domain joined for this to happen. Adding an AD account to an Outlook profile will bring up the following dialog window: 
No matter what you choose - even clearing the checkbox and clicking on This app only - will shut you out of Sync Settings and a handful of others just as if you'd joined a domain and downloaded machine policy. I can understand hardening a setting or 3 in Win Security Center, SmartScreen, etc. similar to Domain vs. Private firewall policies. However, locking the user out of settings that are local-only and purely cosmetic just to connect to email is overkill.