New address list showing up empty in Outlook and OWA

Question

_{Friday, January 10, 2020 5:27 PM}

I created a new address list for Exchange Online to include all mailbox users that had a specific custom attribute value. When I
check the address list through PowerShell it shows it's populated with the correct contacts but when opening the address list through Outlook or OWA, it's empty.

Any ideas what's going on? Thanks !

All replies (3)

_{Saturday, January 11, 2020 7:44 AM ✅Answered | 1 vote}

You need to "touch" each object before it starts appearing in newly created lists: http://support.microsoft.com/kb/2955640

_{Monday, January 13, 2020 9:44 AM | 1 vote}

Hi Eightbitsshort,

The behavior is by design since Update-AddressList and Update-GlobalAddressList cmdlets aren't currently available in Exchange Online. It is just as Michev suggested After you create the address list, make a change to each object that the recipient filter applies to. Run the command mentioned in the above link.

Regards,

Beverly Gao

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_{Tuesday, January 14, 2020 3:01 PM}

You need to "touch" each object before it starts appearing in newly created lists: http://support.microsoft.com/kb/2955640

Thanks that did it!